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Comments on Bertram Internet
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About Bertram Internet
Bertram Internet is the internet service provider in Random Lake, Wisc. With Bertram, customers in Wisconsin can enjoy browsing and playing games without concern for network issues. Bertram employs cutting-edge Point-to-Multipoint technology that is glitch-free to provide a network that is faultless.
Casidy 10 months ago
Yesterday had on and off outages all morning and now today our internet has been out since 11am (it is currently 4pm). We have 2 people that work from home so this is an issue. When we call Bertram they have no update for the “support ticket” they put in, they said the people could check it out today yet or tomorrow. 53078 Rubicon
Rebecca 1 year ago
4th time in 2 1/2 months. This is getting to be a common issue. I have called everytime and they say they have a plan in place for the next time
Rebecca 1 year ago
We are currently experiencing an outage due to a fiber outage with one of our upstream providers. This outage directly effects the following counties: Brown, Outagamie, Kewaunee, Calumet, Manitowoc, Oconto, Shawano. We have re-routed traffic to the best of our abilities as we await restoration. We have not been provided with an ETR at this time. This message will be updated as additional information becomes available. Thank you. -- Best, Bertram Internet
Tyler 1 year ago
No internet since storm came through a couple of hours ago.
Kristin 1 year ago
No service Wayne 53002
Monique 1 year ago
Super slow tonight and glitchy all week. 53035 Iron Ridge
C 1 year ago
Depere wi no internet for the last 5 hours. same thing happened last friday night also. thinking about switching
Terri 1 year ago
Shawano (Red River area). Down/super slow since 1:03 pm.
CFG 1 year ago
Internet still down since 2 pm yesterday. It's now been 24 hours. Called tech support and he said he just got word that everything was back up and running. That was 30 minutes ago. Service is still down.
MWagner 1 year ago
No internet since 12:30 today. Called a few times and Bertram could not provide an ETA. Unapologetic to the situation. Working from home, this is not acceptable and should have been fixed by now. It’s been 10+ hours. 54130 Freedom
Steve 1 year ago
No internet again- 3rd party fiber cable issue. 2nd time in 5 days, in addition to continual interruption in service when working from home x2mos. 54107 Bonduel
Cfg 1 year ago
same fiber optic issue as 4 weeks ago. no service AGAIN. come on bertram. Im going to start asking for credit for the down times
RLB 1 year ago
Internet Fiber Cable again 2nd one in 2 months has been out/slow for 2+hours 54229
Mark 1 year ago
No internet in the last 15 minutes
Marie mikorski 1 year ago
No internet all day today
Kelly 1 year ago
Have had no internet all day today. 53073 plymouth, town of Mitchell area
Brian 1 year ago
Had internet yesterday early afternoon. Then lost it and have not had it since. What's the issue? Zip code 54247
Sara schneider 2 years ago
Pulaski 54162... haven't had internet since 3pm yesterday afternoon. Is there an issue going on
Ruth Alsum 2 years ago
Internet is down 53919 Brandon WI
Ellen Rauch 2 years ago
My internet has been going off and on for several days. Stopped working in the middle of a movie on Wed. Will not work today Jan 1st. Extremely disappointed. Looking to change provider
Ronald Ebben 3 years ago
Haven’t had Internet service for 3 days now had problems in the past month Internet going off and on. I hope Bertram is going to credit us for no service days. Starting to get upset with this company maybe time to start thinking of switching service. Center Valley 54106
Tom 3 years ago
House full of family for Thanksgiving and no internet. Again. 54935. Fond du Lac.
Melissa 3 years ago
53021 Internet has been down for two days. Still no service.
Abi Billings 3 years ago
53048 Lomira. Been down since early this morning and still not working. Been really spotty the last couple of days as well.
Aaron 3 years ago
54937 Lamartine Be down since about 6am on 11/9 still no access at 4:30 pm. Only get an automated message when calling.
Lori 3 years ago
53006 Brownsville. Same here been down all morning. Tried to call and it just goes to automated saying their calls have met the limit.
Kyle 3 years ago
53050, Mayville Internet is out. I try to call but I get a message saying I have reached my maximum calls.
B. Jones 3 years ago
53090 Allenton, no internet, been down for awhile now. Tried calling Bertram, but keep getting a "phone limit has been reached" message.
Brian Johnson 3 years ago
54130 kaukauna Internet has been down since 6:00pm October 13. I reset the router and check for loose connections inside the house which are good.
Roxane Abel 3 years ago
I have done all the trouble shooting and still as of 7:08 pm on 8/29/2021 do not have an internet connection. Please help