Common problems are:
Affected cities:
Comments on Bluespan
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About Bluespan
Bluespan provides high speed internet access and covers regions like Arizona and Washington. One can choose their customizable plans that are priced reasonably. To learn more about the pricing process, one can contact them via phone.
Live outage map
Outage history
Reported outages on 22.11.2024:
There were a total of 1 outages at Bluespan. The most frequently affected cities were:
Reported outages on 21.11.2024:
There were a total of 1 outages at Bluespan. The most frequently affected cities were: Flower Mound
Reported outages on 20.11.2024:
There were a total of 1 outages at Bluespan. The most frequently affected cities were:
85641 Vail 2 years ago
@Gail Sinacola, yes I’m concerned regarding Blue Span’s transparency. I noticed on their Facebook page which had a very much delayed response to this crisis. It limited who could respond. I attempted to do a separate post (expressing my concern) and it was wiped out minutes later. Frustrating is that they appear to be all over customer complaint information control versus information distribution of current technical challenges to their customers, concerning.
Gail Sinacola 2 years ago
85705. Still no internet. Cannot get through on phone. My existing repair ticket was deleted. For a communication provider Bluespan does not communicate very well
85641 Vail 2 years ago
below is recent posting to facebook Bluespan is experiencing a network outage. Our network engineers are engaged and should have a resolution soon. This was originally planned as an upgrade, however an unforeseen set of circumstances has created some issues, our engineers are hard at work and we will restore services as soon as possible. Thank you in advance for your Patience, check twitter and Facebook for updates as they become available Thank you, Bluespan Management
Gina S 2 years ago
84743 Check Bluespan on Facebook update on there. Planned update that didn't go well.
Becky 2 years ago
Avra valley been out for 30 mins or more. And all lines are busy. Updates would be nice.
Jessica 2 years ago
85739 Need my internet for school. I'm not understanding how we keep having outages... I thought this was supposed to not have outages as much as cable internet?!!
85641 vail 2 years ago
@KP I have been with Bluespan for 3 years and this is a first for significnant downtime, which is why I will be very interested to learn what happended. Traditionaly downtimes have been few and short (30 mins). having said that they are terrible about provideing situational awareness, something I hope to see improved. Great to hear you work 2nd sources.. a must in todays work demands
kp 2 years ago
85629 - I've only been with them for 10 days and also am using a hot spot to keep working. Have never been down for such a long period with any other provider...but know that you can't rely on any one source! How will they notify us when it is back up??
Vail 85641 2 years ago
I have been tracking outage since early Tuesday Tucson AM. This is a wide area outage, so suspect a major issue involved. At this point I’m assuming Bluespan is down for the day. While frustrating I’m grateful for the fact that normally I get great service in my very remote area up in the mountains. Also glad that I established a fall back plan (hot spot via cell phone) for this occasion, while not ideal allows me to limp along. Again concerned about the wide spread Bluespan Tucson outage and looking forward to an update by them to let us know what happened.
Mike 2 years ago
Internet down at 85641, Corona de Tucson.
Megan Burbank 2 years ago
Internet has been down for an hour! I work from home and this is unacceptable when paying this much a month. Tucson AZ
kp 2 years ago
i live feet from a tower and I have had nothing since early AM...working on a tax deadline that is TODAY! My neighbor just told me she has bluespan and she has TV and email...how is that possible!!!!
Gail Sinacola 2 years ago
Out since 5 am. Cannot get through to Bluespan on the phone. They should set up a page on their portal for updated
Joy 2 years ago
85743 no internet connection
Sam 2 years ago
No internet since 4AM extended west Picture Rocks 85743
Pamela 2 years ago
As of a minute ago, blue span said that it may be an hour but could be sooner or it could be later. And they have no system in place to put updates anywhere.
Randy 2 years ago
85756 eastern Tucson So why are we not getting updates here??
Stephen Lubliner 2 years ago
No internet in 85749, Tucson
Jane Ryerson-Cooper 2 years ago
Out completely and impacting ability to work. Their phones are busy also
clayton spann 2 years ago
85641 lost Bluespann internet 04:30 AM as of 08:30 am still not online.. Vail, AZ
Pam 2 years ago
Internet out in Catalina foothills 85718
Beth W 2 years ago
Internet totally out~ first time since I got Bluespan a year ago. Usually it's very reliable & fast. Tucson west side, 85713
Jason 2 years ago
Out in Corona de Tucson/Sahuarita
Pamela 2 years ago
Out in Vail AZ 84641
Kelly 2 years ago
85641 internet out since 11:00 pm 1/24/22, this happens all to frequently with Bluespan. I'm sure their phone lines will be jammed at 8:00am.
Jo 2 years ago
No internet again
Lynn L Sexton 2 years ago
No internet Corona de Tucson area last 45 minutes or so. Help
Pam 2 years ago
Out again!
Eck 3 years ago
85641 internet has been very flaky some times fast downloads other times very slow to drops..
EFSergi 3 years ago
Unutterably slow 'Net connections, with intermittant messages about slow or no network.
Karen Manger 3 years ago
Hi you probably are already aware of issue in Sonoita, 85637,today, just wanted to make sure. Thank you