CenturyLink Outages

Lyndy 2 months ago
My internet connection goes down randomly. I called support but since I installed my own equipment they just get snippy with me. Minnesota

Lara 2 months ago
My internet has been crashing around sunset every friggin day. 97401 Eugene

MadassHell 6 months ago
Ya'll suck and should not be allowed in business. I want a refund for everyday my service is down.

Brian Bolon 7 months ago
No outages? Been out for a day and won't be up for 3 more at least. This is a garbage site. 83651 nampa

Pamela Pickett 9 months ago
Centurylink has been out widespread in FL over 24 hours. They keep sending updates and changing date and time of when problem will be resolved.

Will 1 year ago
IPCP and internet service is down in Boise Idaho.

Kallie 1 year ago
85365 yuma arizona has been down for 7 hours already and have filed a complaint as well rebooted all my stuff too unplugged restarted deleted cache

Herb Kent 1 year ago
No landline service with CenturyLink for about five weeks. This is in Forest Lake, MN 55025. What is the problem?

Jeff 1 year ago
No voice service 9/17. Came home at 4:45pm, no dial tone is what I discovered after trying to call someone. 2-3 weeks ago we had neither voice or internet. Whole town was out for 2 days, so no 911 either and you had to drive out of town to get cell signal to a tower. I cry fowl. The FCC needs to fine the crap out of CL. THEY ARE NOT PROVIDING RELIABLE SERVICE. Why have a phone if I can not use it, but especially in an emergency? 80302

Barb M. 1 year ago
55130 St. Paul, MN. Internet went out last Friday, 8/11 during the storm that rolled through 5:30-6:00 p.m. It's now THURSDAY, 8/17, and my internet is still out (I have a landline with CenturyLink and it's fine). Can't get any answers from CL. I call every day and end up in the automated system which acknowledges there is an outage in my area. On Monday, the first day I called, the outgoing message said it would be fixed by 4:00 p.m. that day and I would be notified by a call to my landline. Wasn't up by 5:30 p.m. so I called the 800 # (I now have that memorized) and got another message again acknowledging the outage and that it would be fixed by 5:00 p.m. Tuesday. Big surprise--no internet by the Tuesday deadline. I called Wednesday morning shortly after 8:00 a.m. and same thing except this time the message said CL was aware of the outage and it would be fixed as soon as possible (CL apparently has given up on providing a definite date). I called two more times, trying to get through to a live person because I wanted to know (1) how many customers have been affected; (2) what caused the outage; and (3) why is it taking so long to fix it. CL makes it virtually impossible to talk to a live person. I called a fourth time and selected the option about paying my bill as I figured I might get through to a live person. I did but it wasn't easy. I ended up talking to a guy with such a heavy accent that I had a hard time understanding him. He couldn't tell me anything--said I'd have to talk to someone in Tech and then transferred me. I talked to a female who also had a very heavy accent. Even though she was in Tech, the only thing she could tell me was that there were multiple customers affected. My service wasn't back up yesterday so I called again this morning and got the same automated message that technicians were working on the issue. No timeframe given for when to expect it would be back up. So, I'm now on day six with no internet. I've been going to the library each day to at least keep up with my e-mail. Can't do any online banking (I pay most of my bills electronically from my bank) since my internet is down. I will have to write checks if it's not up in the next couple of days. Once my service is back up, I will be calling CL and demanding that my bill be reduced for the time my internet was down. I will also be looking for another service provider. I might end up going back to Comcast. What is most frustrating is that CL is not the least bit transparent about what is going on.

Heather 1 year ago
Internet out 4 days now in Minneapolis. No communication other than extending estimated time of repair. Changing provider.

C 1 year ago
Internet dropping in and out since Sunday pm Lewiston idaho

Mary Margaret Butler 1 year ago
Century Link has been going in and out all week. Completely out now. 52501. Ottumwa, IA

Mark 1 year ago
Reach out to @guardian_002 on telegram if you're having issues they're highly recommended

Chris 1 year ago
Once again.. Centurylink is down in Papillion Nebraska. Was working at 7:45.. then at 8;00 am.. down. Down all day despite multiple modem reboots. Tje past 3 weeks have been horrible. Have had to reboot the modem about every other day.. now this... and today is the ones day i was allowed to work from home.. can't wait for Allo fiber to get here!

Praveen 1 year ago
Internet connection down in my neighborhood. 85249 chandler az

Frank 1 year ago
Omaha, NE 68118 Internet and voice down. This is day 4. Fourth time in two months. Centurylink doing nothing. FCC needs to get involved.

A. User 1 year ago
97402. Figureitout, Anystate, USA. Said there was an outage that would be fixed 11 minutes ago, my time. No phone, no internet. No communication. Offshore helpdesk wasn't particularly helpful, just like old Qwest used to be. Plan to call and talk to onshore call center. Likely tweakers stole the wires, but terrible customer service on this issue. Was better than dealing with Comcast for several months. Hopefully fiber optic is available soon...

Val 1 year ago
27525 No phone, no internet since early afternoon 1/19/2023. CenturyLink status page says to check back again today (hasn't changed since yesterday). Nothing on their Twitter page. Where is the communication information about this big "maintenance" outage they're doing in the middle of the day on multiple weekdays?

Anthony 2 years ago
34773 internet down for hours

Steve 2 years ago
Grand Junction Co 81505 out again

ThingMom 2 years ago
Service went out in the wee hours of Monday morning. Here it is Wednesday night and still nothing. No updates, which I signed up for, no explanation, and no information on why or for how long. They'd best be pro rating my bill AND compensating for 3 lost days of tuition based online school my kids are forced to miss. Middleton Idaho 83644

Gilda 2 years ago
Landline goes down for hours once a week all phones have been checked, a new line was run in the yard in June. I have had this phone for many years and it never went out until may of this year. In westminster

JBeasley 2 years ago
Oh . . . Lampe, MO . . . near Branson.

j Beasley 2 years ago
First outage about a week ago, 7/18/22. Service was off and on, and their phone service person said we need a new router. I installed a brand-new-in-the-box Centurylink router 7/23/22. Worked fine, then service went out 7/24/22 about 7:00 PM. Could not even get the DSL light. This morning, 7/25/22, 6:00 AM we have service again. I canceled our service appt (first available was 12 days out) when the new router was working.

Linda 2 years ago
NO INTERNET SERVICE FOR 3 DAYS!!!!???!!!! And can't get any answers a to why!!??!!!

KB 2 years ago
Tempe, AZ 85282

KB 2 years ago
Internet has been out since Tuesday and I can't get Centurylink to tell me what is going on. Chatted with support who said the issue is out in the network somewhere and is estimated to be out for at least a couple of days as it was reported to be a "complex issue". They took my email address to keep me informed of the progress but absolutely nothing yet received of any kind two days later.

Scott Hamlin 2 years ago
Internet has been out since Saturday and no sign of it coming back and I can't get Centurylink to tell me what is going on. 85225 Chandler AZ

Jped 2 years ago
55122 Eagan, MN. Internet out since yesterday morning. Now saying it won't be fixed until Tuesday, July 5 6pm.

A. User 2 years ago
Las Vegas internet has been in and out constantly for several days. Is there an outage in Vegas? Very inconsistent service. Located in 89108 area code.

K kuba 2 years ago
Cedar Rapids IA 52402 been down since 8am 6/25. Can't get much info they keep moving the the date they should have it repair and working again. Crapy customer service.

K Phillips 2 years ago
West Des Moines, IA 50266 Internet outage since 11:32AM CST today June 17, 2022. Email alerts from CenturyLink state will be outage until June 20 at 8:00PM CST.

Dave 2 years ago
Went down on the 12th hasn't come back yet. After hours of waiting on the phone i ended up chatting with somebody on the other side of the world who couldn't figure anything out and can send someone Saturday..... Its monday now....best part ill need to be here between 815 am to 715 pm to wait on the tech......... Omaha ne 68138

Valerie 2 years ago
Internet in Portland has been down going on day 2. I called and was on hold for 1 hour before a human answered and was told it would be on last night. Obviously not true. I asked for a partial refund and CenturyStink offered me less than $7. I work from home and missed all afternoon on Tuesday all morning on Wednesday and all of Friday. This is not acceptable I will have to look for a new provider

John 2 years ago
Madison, WI 53632 Down. I think it's the Russians.

Brena 2 years ago
65559 St James MO - internet down for hours on end for the past 5 days

W. Lucero 2 years ago
My internet has been down since last Wednesday morning. Plus, it went out the week before for a full 24 hours. Internet is not working as of today. I work at home and this is unacceptable! Made two appointments and technician has not shown up twice! Supposedly one is coming out tomorrow. I'll believe it when I see it. Angry in area code 80534 Colorado.

Lisa Bramer 2 years ago
We have consistently had problems with century link. The last week has been terrible and now today we have no internet at all!

Pissedoff 2 years ago
We have a speed of 2.56 tonight. Last night it was 3.44. Not the speed they promised. This sucks!!!!