Common problems are:
Affected cities:
Comments on Xfinity
Let others know about your problems with Xfinity: Write comment
About Xfinity
Xfinity is an American telecommunications business segment and a division of Comcast Corporation. It is used to market the company's cable television, Internet, telephone and mobile phone services to consumers.
Live outage map
Outage history
Reported outages on 16.12.2024:
There were a total of 1 outages at Xfinity. The most frequently affected cities were:
Reported outages on 14.12.2024:
There were a total of 1 outages at Xfinity. The most frequently affected cities were:
Trent 2 years ago
I'm so fed up with xfinity and it's "free hotspots". All have been down in lancaster pa Columbia pa 17512
Theo 3 years ago
My internet and TV have been down for 3 days, downtown Detroit. In the two weeks prior to past weekend, it would flake out daily for a few hours, can't ever get anyone on the phone, only automated systems
Barbara R 3 years ago
Fort Myers, FL 33967 My internet and TV are both down now and this is a DAILY occurrence! I am actively looking for alternatives that are dependable and affordable. Comcast is neither!
Bob Wiley 3 years ago
Verizon Fios, can you please come to my neck of the woods. Comcast is second rate.
Ira Miller 3 years ago
Blackout Wadsworth Illinois 60083
Vic 3 years ago
Internet down 60107 Streamwood
Anthony 3 years ago
South Jersey
Bob 3 years ago
Out in glendale heights
Ronny 3 years ago
Des Plaines IL, out since 7:30 a CT
Ronny 3 years ago
Des Plaines IL, out since 7:30 a CT
CT 3 years ago
A total blackout of ALL Comcast services (TV, Phone & Internet) is confirmed at multiple locations in each of the following zip-codes: 60901, 60914, 60915, 60922, 60927, 60950.
Edub 3 years ago
Chicago out all morning
Crystal 3 years ago
Internet is out 46036
Andrew A Parenteau 3 years ago
Complete blackout in Mount Prospect. 60056
LJ 3 years ago
Buffalo Grove 60089 since 7 am
Evan 3 years ago
Chester, nj. This is the worst customer service of almost any company I deal with. We need competition in this area, only 40 miles from manhattan
Funtime At Fleetwood Mac’s 3 years ago
Ps this is on cable not computer or app
Funtime At Fleetwood Mac’s 3 years ago
On demand randomly started showing about on demand with a star in front of it nothing else shows no tv shows list movies or anything and when about on demand is pressed is basically instructional videos on parental controls and account managing that’s all that shows. Catonsville md 21228
Bill 3 years ago
In 33407..no TV for 4 daze
Taylan 3 years ago
Xfinity Internet out since noon 33415
Lorraine M Cortes 3 years ago
It constantly goes out and when it's on there's an outage.
Randolph Allen 3 years ago
On September 20 my voicemail stopped working. I can call on my phone and if someone calls me I can talk if I answer it in time. Odd thing- a neighbor in my apartment building who has Comcast Voice does not suffer the same problem. 80209 Denver CO
rebecca schillaci 3 years ago
Xfinity box in ditch. Xfinity truck passed it earlier. No cable here but neighbor across street has it. 77554
nsb 3 years ago
77554 galveston
Lorene G Williams 3 years ago
77568
Joe Doe 3 years ago
24605 Bluefield, VA Internet is out this evening. Their website says it affects over 2000 customers.
Josh 3 years ago
Internet, cable and phone have been offline since 6am, September 4, 2021, 03246, Laconia, Belknap County, NH
Ef 3 years ago
Portsmouth NH 03801 TV and internet down since 10 pm
Michelle 3 years ago
Down in 33440 for over 24 hrs
Pete R 3 years ago
service outage since 9a CST today (Friday - currently 3p, six hours)...expected restoration at 10p in 60449
Fred 3 years ago
Internet down in La Marque, TX 77568
Luis 3 years ago
Cape Coral Florida 33904
Woburn-Mass 3 years ago
Lost connection again today around 12:30pm. Intermittant outages in the last few weeks, especially when it rains. Received doorhanger that plans to upgrade equipment in the area will requre service shutdown. But it gives no dates or estimate of how long won't have service. Woburn-Mass 01801
Lana 3 years ago
NO INTERNET. INTERNET HAS BEEN COMPLETELY DOWN FOR 3 WEEKS IN CHICAGO ZIPS 60613.60614.60647. U THINK IM PAYING FOR THIS WHEN IT IS COMPLETELY ON THEIR END? NOT A CHANCE. THEY LIE
D 3 years ago
Internet went down 4th of July a.m., still out noon on the 5th, Fort Lauderdale 33312
Viscos 3 years ago
No INTERNET CHICAGO 60647 and 60614 FOR LITERALLY 2.5 WEEKS COMPLETELY DOWN AND NO ONE IS DOING ANYTHING ABOUT IT
Saint Mary’s Ga 3 years ago
No Internet or Phone 31558
Edward C.Rocico 3 years ago
Chicago. Talked to rep. Was very rude and extremely condescending as well. Said their internet was only down for a total of 27 minutes. When in reality, it has been their outage internet down for 5 days straight. Going on 6. So multiply 24hrs times 6. I believe that's much more than 27 minutes!! Do they think their customers are morons? Enough with these lies already! I agree w/the previous review.
Luella 3 years ago
THERE'S A LOT OF THINGS I NEED, BUT ONE THING I DON'T NEED IS AN ATTITUDE FROM THESE WEIRD "CUSTOMER SERVICE" REPS. I JUST TALKED TO ONE WHO WAS RUDE AND CONDESCENDING AF. WHO DO U THINK YOU'RE TALKING TO BABY? WHAT A F******G B*****. CONDESCENDING B. LEARN HIW TO TREAT PEOPLE AND CUSTOMERS AND DONT SPEAK TO ME LIKE THAT. ALSO LEARN HOW TO TELL THE TRUTH TO YOUR CUSTOMERS AND STOP LYING ALL DAY EVERY DAY. STOP BLAMING CUSTOMERS FOR YOUR ERRORS AND LIES
Cani 3 years ago
CHICAGO XFINITY INTERNET HAS BEEN COMPLETELY DOWN FOR 7 DAYS STRAIGHT. THIS IS UNACCEPTABLE. THEY ALSO LIE AND SAY IT HAS BEEN RESOLVED AND THAT IS A LIE. HOW MANY MORE LIES CAN THEY SAY? 7 DAYS GOING ON 8!!-- WHY WOULD I PAY FOR THIS?