Common problems are:
Affected cities:
Comments on Empire Access
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About Empire Access
Empire Access is a telecommunications service provider in Prattsburgh, NYC. To be specific empire access is a leading provider of fiber optic internet, phone, digital TV and security services. These automated services are available for homes and businesses under one roof. One can check the latest offers and availability via the tool available. If any issues regarding the network arise one can report any outages directly.
Live outage map
Outage history
Reported outages on 25.03.2025:
There were a total of 6 outages at Empire Access. The most frequently affected cities were: Rochester, Philadelphia, Lancaster, Beaver Falls
Reported outages on 24.03.2025:
There were a total of 3 outages at Empire Access. The most frequently affected cities were: Waterford, Baldwinsville
Connie Atwood 8 months ago
No phone service 14865 Montour Falls
Justin 1 year ago
Speeds down to ~1mbps; pages taking forever just to load.
Tracy 1 year ago
E pembroke, NY Both phone and internet not working as of 11:50 am on 9/7/2023
Rosa wheeler 1 year ago
Phones back now
Rosa wheeler 1 year ago
Internet working but no phone has red light on router for phone rest are green Millerton 16936
sharon walsh 1 year ago
no tv since around 7 or8 last night8-12-23 and nothing yet at 6 on 8-13 when can i know something waverly ny 14892
Mary 1 year ago
No cable since 7 last night. 18840 Sayre
C Lee 1 year ago
Connection was fine and just randomly stopped around 10am did all the turn off / turn on still no connection 14020
D.A 1 year ago
Sayre, PA internet down.....yet again
Joe 2 years ago
18840 Sayre PA internet out
Deborah Edick Bumpus 2 years ago
Cdga,14424. No internet all day/night
Gail 2 years ago
14424 Canandaigua Internet was working for a bit but now it is not working again.
Kerry 2 years ago
Still no internet in Canandaigua.
Tom 2 years ago
No internet in Canandaigua 14424.
Dave M 2 years ago
Back up -Can now connect to Empire network internet in Sayre pa 18840
Sayre 2 years ago
Out in Sayre since 1:15am. Told us at 2:30am it would be "Up in an hour"....it's almost 7am now. No mention on their FB or website of outage.
Cheryl 2 years ago
No internet in Endwell 13760
Chis 2 years ago
Outage in Waverly 14892
Munk3y 2 years ago
Still down in owego
Dave M 2 years ago
Empire Network is Still Out, internet in Sayre pa 18840
william sargent 2 years ago
no intwrnet scince02:30
william sargent 2 years ago
no internet since 300 am in sayre pa 18840
AM 2 years ago
No internet since midnight here in Waverly 14892
Shawn 2 years ago
No internet in Athens Pennsylvania. Is there a restore time?
Joe 2 years ago
No internet service for an hour now from Sayre PA 18840
Joe 2 years ago
18840 Sayre Pa
Yvonne McNeil 2 years ago
Is there a ETA for restoration.
Yvonne 2 years ago
Endicott Ny 13760 no internet service
Ashley Greene 2 years ago
No internet in endicott 13760
Deemo 2 years ago
Where internet ???? 17360 Endicott New York
Brandon 2 years ago
Internet intermittent every few minutes 14843
Maria 2 years ago
No internet since days now
Brandy 2 years ago
Third night in a row that my internet is not working! Endicott 13760
Kameron 2 years ago
No internet in horsheads 14845
Julie congdon 2 years ago
We have no internet tv nothing went out a half hour ago. I have a zoom meeting at 11 today please try to get it fixed . Do you have an idea how long it will be out?
T 2 years ago
Internet out Elmira 14901