Common problems are:
Affected cities:
Comments on En-Touch Systems
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About En-Touch Systems
En-Touch Systems is a Texan born and bred company that caters internet services to its fellow state residents. Their fiber-optic internet setup reaches around 495,000 folks— making them the 26th biggest player in fiber broadband across the US simply by how far their coverage blankets. But wait, there's more! Besides fiber broadband, En-Touch Systems also hooks up about 495,000 people with cable internet; this dual offering places them as the nation's 27th largest provider of cable broadband as well.
Josh 3 years ago
Internet down aliana 77407 richmond
KCG 3 years ago
Internet is down in Cinco Southwest 77494
Kash 3 years ago
No Internet… WTF Richmond TX 77407
James Wesley Rose 3 years ago
Woodlands 77386. The internet is out once again been 2 hours now. I was tricked into getting this crap of a service when I purchased my house. I will be switching when I get out of this contract in 3 months.
Adam 3 years ago
Sugar Land What am I even paying you people for? Your service is the worst. Whoever runs this company should sell off or kill themselves because this is ridiculous. I work from home and I can’t even get my damn job done thanks to your shitty service.
GL 3 years ago
Garbage service. Not even worth the money. I really hate that my only option on internet was this company. Internet always randomly goes out. Absolute trash. 77479
Rocky 3 years ago
77407 Internet down for almost an hour. Called technical support and the earliest tech is in 3 days. Smh
JP 3 years ago
Once again, internet service disruption. It has become too frequent for confort. Quality of service has done literally south since joining Grande.
Angel Pate 3 years ago
I live in Kingman Arizona, 86401
Angel Pate 3 years ago
I swear this service should be called not in touch. I have no service. no one's answering the phones. What's the point in having the service if you can't use it?!?!
Mike Hawk 3 years ago
77479 Sugar Land Was tryna play warzone with the boys ( Maaz Meraj ) …. But this stupid internet provider decided to nut and disconnect me from my game , I was on a burner with 25 kills …. I will be moving to Virgin mobile , I’m done with this
Ann T 3 years ago
77479 - Down. Again. Can you at least have a freaking outage map or SMS alert? Even Xfinity had that available. Why do I have to come to THIS site to see if my freaking internet is down? Beyond annoyed
Frustrated in Sienna 3 years ago
77449. Still down in Sienna. ETA for fix was 9pm, then 10pm, now 11:30pm. Good lord Entouch!! Get it together already!!!
Deepti 3 years ago
Entouch really is the most horrible service provider
Stefanos Kastritsis 3 years ago
Internet is down and nobody is answering your phones. Horrible customer service with no excuses. Sugarland TX 77479
Joby 3 years ago
Change company name from entouch to don’t touch…. 77479 sugar land
Deven Contractor 3 years ago
Our entouch internet has been down for last two hours Is there an eta to fix
Frustrated in Avalon 3 years ago
Entouch down.pick your poison. The power company or entouch
PNij 3 years ago
77479 Internet down again… happens rather frequently
YKwa 3 years ago
77479 internet has been down for over 20 minutes. Customer service is terrible. No answer. Just recorded messages
Ann T 3 years ago
77479 - my internet is down AGAIN. You don’t answer your phones and you don’t give notice for outages in ANY WAY. I am beyond frustrated with this company. I cannot wait to move and get a stable ISP
shani hagelberger 3 years ago
Entouch internet out since last night. Was supposed to be back by 4pm. Anyone else?
Savannah Rhian Granier 3 years ago
Woke up this morning and internet was down. Hasn't been back up all day and I've rebooted my router twice. Nothing. Not sure what's going on. Bill is up to date. So services bring out on hold shouldn't be a problem.
Olga 3 years ago
Still no internet in Berkshire, 2nd day... ridicules. and no one from entouch can tell tell when the outage will end.
Young 3 years ago
Internet down since 1:04pm, 77084 Houston
Calvin 3 years ago
Internet down again Berkshire Houston 77084
Olga 3 years ago
Internet is down AGAIN, almost all day
Gordon 3 years ago
92070 ,. my lifeline phone is down,. and i cant get trough to Entouch ,. with the 611 or the 1866-488-8719. im getting Verizon , ., when i try ether number ??? what is going on Entuch ....????? did the systum go down again...? on march 15th 2021
Vinod John 3 years ago
My internet is down, zipcode:77479
David 3 years ago
77459 - Missouri City Internet went out at 4pm yesterday. Called early this morning to be told it was my routers and not the modem. Told them it’s the router as I connected and Ethernet cable from the modem to my computer and nothing. Called back - on hold for 1 hour and 55 minutes and get a lady that couldn’t find my account and when she did she hung up on me. Called back again and waited 50 minutes to be told that “ we are aware of the modem (Tg3452) that isn’t connecting. Well why wasn’t that message on your website or phone system as I have wasted 4 hours today in trying to find someone to help. I have been with you all for 30 years and I have to say this transfer is messed up!!! Get it fixed or you will be seeing a lot of folks leaving you!!!
Matthew Lindsey 3 years ago
77494, Katy TX - Internet and WiFi has been down since late yesterday and you all are impossible to get a hold of. Also, your new phone system which does not allow for you to get inline for a call back it ridiculous. You really expect someone to sit on the phone for an hour or two? Maybe you should upgrade you systems and hire more people!!!