Frontier Outages

Rv 10 months ago
Internet down in lake Elsinore,ca 92530

LT 10 months ago
62935 Galatia IL service has been out 6 days. Site shows NO OUTAGES yet an entire rural area is without internet….again! Their chat is a AI nightmare! Calling is the same. I finally got a ticket # and appt date. Guess what no call, no show, no update no nothing! Not just me, but I know of 14 families personally that have appts and ticket numbers in our area and they are getting the same treatment…..nothing! Someone started a group on FB for our area to communicate with these ongoing “not outages” and we share info. They waste peoples time (ALOT OF TIME) trying to get you to troubleshoot from home when it’s not in all these homes, it’s their issues! Ve resorted to ping them on X to get some updates. That’s ridiculous that I’m using another app to get updates because they don’t update theirs. Seriously 6 day (so far) outage and they said “sometimes there’s a delay in an outage showing on the app”. I call total BS on this so called company.

Erica Lawrence 11 months ago
WiFi been down since 8:35pm last n it shows it be back up at 9:35am Jan 17th so let’s see if tht true but frontier really sucks…

Rodney 11 months ago
Internet goes up for five minutes then down. took me three hours last nite to pay a Damn bill. message is that I was Disconnected from Frontier**** due to Low network Guality what the hell do i pay so much for!!!!. 92307 Apple Valley Ca.

RH 1 year ago
Service is down and no internet for 2 days so far. Zip code 90503

Dan 1 year ago
No DSL 92256 Moringo Valley CA. Service is horrible. Keeps getting worse every month. Problem is on their end.

S. D. Spiller 1 year ago
92530 Lake Elsinore. Internet has been out for OVER a week now. They keep sending text messages saying it’s all fixed up and running. It’s not. I’ve gone thru troubleshooting with them about 4 or 5 times now and still nothing. They immediately send another text saying there is an area outage and they’ll have it fixed in 24 to 48 hours. Then they were going to send a tech to my home but that was auto cancelled when the “System” figured out is was an area outage and not my home. I’ve stopped calling them. Besides your talking to some knucklehead overseas. I told them I wanted to talk to someone here in the US but they say they have no way to do that. I think we ALL should say “Bye Bye Frontier” and go to someone more reliable.

B 1 year ago
Burnet, TX. Internet has been completely down for 3 days. A technician was supposed to come, and they never arrived. Now, they're saying it's a problem with the central office and will be resolved in 48 hours.

Gerry Carlton 1 year ago
Menifee, 92587 . No phone, no Internet since this morning. Anybody know what going on?

Sal 1 year ago
92587 Menifee Currently been offline since 11 am, outage on internet.

David 1 year ago
Lake Elsinore 92532 Internet out since yesterday ~5 pm. App says will be restored an hour ago. No internet, no texts, no updates.

Elsa 1 year ago
Frontier has been down in Lake Elsinore for 2 days now. They are not giving any updates of any kind. Any body here knows what's going on?

Jeff 1 year ago
Internet went down in the 92256 area (Southern California). Came back on around 8:30 PM. Speeds suck. Now our DSL speed is 1/3 of the provisioned speed We are suppose to get. Not happy with Frontier Communications and their lack of service THAT WE PAY FOR. Rediculous. Will be cancelling soon.

Laurel S- Frontier Communications 1 year ago
Frontier services in the grandview and northwestern areas of Raleigh County have been impacted and will remain spotty until the wildfires in the area are contained. Expect normal interruptions in service as we have our technicians in the area trying to stabilize the lines. 11/8/2023 Legal Notice Privacy Policy 2023 Frontier Communications Parent, Inc. All Rights Reserved.

JT 1 year ago
06082 Enfield CT Frontier fiber internet has been down since 11am

Cobalt 1 year ago
Mines been up and down and up and down and up and down constantly over the past couple of weeks. If i wanted this much ups and downs, I'd ride a roller coaster

Vanosdol d 1 year ago
WV 24944 down for 4 days now. Today we lost Frontier land line too. Service is as bad as internet.

Susan 1 year ago
INTERNET STILL OUT AND WE ARE ON 3rd DAY WHEN THEY PROMISED IT WOULD BE REPAIRED YESTERDAY 36445 Frisco city, Alabama

Walter 1 year ago
phone down for 12 hours !!!!! 12843

Nash A. 1 year ago
92586 Menifee CA- On June 5,2023, 3:00 p.m. my wife got home and found we have no internet. I tried restarting the router several times, nothing. So I looked up the area for any outage and found out there was/is one in our area. I figured it would be restored by tomorrow. July 6, 2023, I checked in the morning and still nothing. I hope it is not the router. A few years back, it was my router that gave the problem. My main box to the house shows a green light (normal). I found out, there has been several outages around my area.

Carmelita Klein 1 year ago
May 15, 2023 92544 Hemet & Sage Frontier Internet/Wifi has been down with no connection every evening for the past few days including this past weekend. Not happy!

Carmelita Klein 1 year ago
92544 Hemet & Sage area Wifi has been every evening for the past few days. Not happy!

Joanne 1 year ago
Frontier cable went out for 3 hrs today (5/13/2023) Frontier cables fails on a regular basis. Over twenty failures in the last three months. We spend hours on the phone only to be told there is not problem; yet, no phone, not first alert, and no TV.

Debbie 1 year ago
Manteca 95337 I’m going to contact direct tv about satellite. Can I have two internet at one home? Eventually I suppose frontier will come back up but I’m reading this comp at can be down a week or more at a a time

Debra 1 year ago
Going on third day now outage with no explanation what is happening. Manteca 95337

Eddie Calahan 1 year ago
Watauga Outage supposed to be fixed hours ago

Moses 1 year ago
Briar Tx 76020 no service with frontier since friday evening, nearly 48 hours now. Said outage was happening in Keller Tx, a city about 20 minutes away. No real indication as to why there is an outage or how long it will last. Just getting text saying it will be resolved in 4 hours.

Wendy 1 year ago
62966 Murphysboro Illinois Been out two days. No idea when it will be back. Frontier just says outage in the area.

Dennis 1 year ago
Lyndon, WI 53944 Total outage for two days. Frontier does not show outage in their reporting site, yet has texted customers with open tickets that it is indeed an area outage. They can offer no explanation or expected resolution date or time.

Oscar 1 year ago
Trash internet outages all the time, no advance notification. Never had issue with Comcast. No eta when it will be resolved. Awful customer service. Crosby Tx 77532 Jan 22 2023

Brandy Allred 2 years ago
Internet provided by Frontier went out Nov. 7 2022.. its December 19th, over a month without internet or answers to when service can be restored. Not even one of thier retention specialists can get an answer except that a cable was cut.. this has happened 2 times since August but this is the longest I've gotten no resolution, & paid for internet to not receive service... very disappointing and frustrating. Crosby, Tx 77532

Mike (Kilgore, Texas 75662) 2 years ago
On 09/30/2022 I was setup with Frontier's 1GB fiber service near Kilgore, Texas 75662. On 10/13/2022 they had a fiber cut in Sulphur Springs, Texas that affected a few thousand customers (our service being one of those) and it took them until 10/15/2022 to get this repair made. On Tuesday, 11/15/2022 we encountered another outage and were advised it was yet another fiber cut that was affecting 274 customers. This outage had an estimated time to repair of 11/16/2022 @ 20:00. It is now 07:43 on 11/17/2022 and our service remains down.

john 2 years ago
18610 Blakeslee, PA : Fiber installed 3 weeks ago. It went down NINE DAYS AGO. Frontier cannot get it fixed. Opened 2 tickets. Crew never arrived.

Dominick 2 years ago
THIS IS REDICLOUS MY APPOINTMENT WAS LATE HAD THIS ABOUT A WEEK AND ITS DOWN?? Not working then saying there is an outage ITS BEEN SINCE 3 pm I pay for a reason!

Sean 2 years ago
Internet still out seven days long now Roanoke WV— 26447

Jeremy 2 years ago
Internet went down here around 11am, been out all afternoon Wilmington-45177.

John 2 years ago
Frontier Outage of about 10 minutes today. Tampa 33556

Bellasima 2 years ago
Burlington, MI 49029, Internet down since around 6 pm EST. Frontier rep said outage is affecting 4,500 households.

JAY 2 years ago
Pittsford MI,49271 Black Out ADSL2+ DSL 6 Mbps sucks

Babka 3 years ago
My sister-in-law is widowed, nearly 90 years old. She lives alone, has cancer and has been out of telephone service since Thursday & was told it would be repaired the following Wednesday. I called & talked seveal times to 6 different people. After explaining the situation many times to many people & telling them it was a MEDICAL EMEMGENCY, i still got no help….only Wendsday is available. She is waiting for a call from her doctor concerning treatment. This is uncalled for NON-SEVICE COLUMBUS NE, 68601