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Kickstarter is a global crowdfunding platform focused on creativity and merchandising. The company's mission is to help bring creative projects to life. Since its launch in 2009, more than 18 million people have backed a project, over $5 billion has been pledged, and over 180,000 projects have been successfully funded.
Kickstarter users can face various challenges while using the platform. These range from connectivity issues, account access problems, payment issues, or project funding troubles. Here are some of the most common problems and their potential solutions:
1. Connectivity Issues: If you're having trouble accessing Kickstarter's website, check your internet connection first. If the problem persists, try clearing your browser cache or using a different browser. 2. Account Access: In case you're unable to log into your account, ensure you are using the correct email and password. If you've forgotten your password, use the 'forgot password' option to reset it. 3. Payment Issues: If your payment isn't going through, check if your credit card information is up-to-date and you have sufficient funds. If the issue persists, contact your bank or credit card provider. 4. Project Funding: If you're having trouble funding a project, it could be due to various reasons like a suspended project, or a problem with your account. Contact Kickstarter support for further assistance.During an interruption in Kickstarter's services, there are a few things you can do to mitigate the impact:
- Stay calm and patient. The problem is likely not just affecting you, but other users worldwide. - Check social media platforms like Twitter for updates from Kickstarter. - Try accessing Kickstarter from a different device or network to see if the problem persists. - Contact Kickstarter's customer support for assistance.If you're experiencing issues with Kickstarter, it's good practice to check if the problem is on their end. Various websites provide real-time monitoring of Kickstarter's service status worldwide. These platforms can provide you with updates on outages and disruptions, helping you understand the scale of the issue.
While Kickstarter has revolutionized how projects get funded, its users can sometimes face challenges. Understanding these issues and knowing how to solve them or mitigate their impact can greatly enhance your experience on the platform. Remember, when in doubt, reaching out to Kickstarter's customer support is always a good option.