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About Mediacom
MediaCom Communications is a New York-based communications company founded in 1995 by Rocco B. Commisso. MediaCom is reportedly the first company to use an artificial intelligence system in its customer service department: the system allows users to communicate with a virtual support agent through a messaging system. The company received an award at the 2019 Cablefax Technology Conference for this cutting-edge AI technology.
Charles 3 years ago
62918 carterville Illinois I hope we get credit back for an outage that we have right now
Kurt 3 years ago
MediaCom Internet down for over 2 hours. 3rd outage this week (Fairhope AL 36532) REAL sick of this. Told if paid xtra due to business from home outages of the service would receive priority. This is not true, it's been worthless.
Sara 3 years ago
Eastpoint 32328. Paid the bills and it gives me slow service then a complete outage this is honestly just a pathetic and frustrating thing that continues to happen. This is another blackout that they will see is their fault after blaming me..
Helen K chaknine 3 years ago
internet outage again in keokuk . 52632. Be out all damn day do we get credit for the days this crap service doesn't
Adrian 3 years ago
Internet completely down in our area. Called support and they told us that a technician won’t be out there until next week. We can’t wait that long! I got a relative working from home and we need that internet BADLY! Fix it now, not later!
Sandra Mayer 3 years ago
Missing some channels Monroeville 36460
Jay Kay 3 years ago
31602 Cable outage and wi fi has been spotty all day 5/4/2021
Susie Brim 3 years ago
Webster City, Iowa 50595 1120 Betsy Lane TV off since mid morning
Norma Jett 3 years ago
No TV. 52246 iowa city. Internet is working
Robert Powell 3 years ago
Outage for the last 4 days at my location. 46567
Russell 3 years ago
Service in Columbus GA is great.....except about every day when it stops working randomly for a couple of hours. Calling their "help" desk is a joke as they just go through the manual on how to reset the modem and then discover there's an outage or schedule a service tech for next week.
Todd Gingerich 3 years ago
Live streaming keeps buffering and disconnecting and I've done ever thing to try to correct the problem and have come to the conclusion the problem is on your end. This has been going on for over two months so just fix the problem. I am beginning to think Mediacom is intentionally slowing down internet speed to force their customers to upgrade their internet service.