Common problems are:
Affected cities:
Comments on Morris Broadband
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About Morris Broadband
Morris Broadband is an American telecommincations firm that privides internet service to its customer solely within the state of North Carolina. Their cable internet service is made available to an estimated 133,000 customers, which makes it the 44th largest provider of cable broadband in the US by coverage area. Besides offering cable broadband, Morris Broadband also offers fiber internet service to approximately 124,000 locals and those numbers are growing.
Live outage map
Outage history
Reported outages on 20.11.2024:
There were a total of 1 outages at Morris Broadband. The most frequently affected cities were: Jonesborough
Reported outages on 19.11.2024:
There were a total of 2 outages at Morris Broadband. The most frequently affected cities were: Gallatin
Read 1 year ago
9/8 Wi-Fi out I can connect but not able to load things as it should, restarted everything that works to fix but still no fix
Carsen 1 year ago
28734 internet in and out and service is completely down for the 3rd time in 4 days
Cara 2 years ago
Internet out again in 28779. Some of the worst service I've ever had.
Jon 2 years ago
My internet keeps going in and out due to this shitty company. 28734 Franklin, NC
Virginia 2 years ago
Never had a problem with morris broadband cable until optimum took over now every since day channels are going in and out or will be available shortly and they're out for hours. I'm paying for crappy service now. Not a happy person at all. 28791 hendersonville
Chance 2 years ago
No wifi 28731 flatrock
pent 2 years ago
another outsge about 2 hrs ago in glensprings dr :(
Shirley pennell 2 years ago
Outage at 377 Glensprings Drive, Fletcher, nc
Barbara Hawksley 2 years ago
Hendersonville 28791-1700 No phone service all day today and still out this evening
Susan Clark 2 years ago
I live in Flat Rock 28731 and the channel guide has been out on one tv for 3 days. Any suggestions to reset it? I have 3 tv's and the other 2 are fine.
Moe 3 years ago
Out in Western Hendersonville now.
Ashley R 3 years ago
28759, Mills River is down on internet
John 3 years ago
Internet out the past two mornings, tried to call the help line and it is out of service. Had better luck before Optimum took over. Looks like time to consider other options.
Bob 3 years ago
Had Morris internet installed on Thursday, 10/6 and it went out on Friday evening 10/8!!!! Called service on Saturday a.m.10/9 and Hassan was rep.. He went thru basic troubleshooting, reset modem etc. and then scheduled a visit for someone to come fix it. Earliest they can schedule someone is Tuesday, 10/12! Tell me how this is reliable Morris/Optimum... May have to cancel Morris/Optimum as this is not starting out on a positive footing.
Polly Feitzinger 3 years ago
Hendersonville, NC 28792 I called customer service on September 24 to report that my landline telephone service was not working . Got someone (Most likely India) who had me unplug various cables and after 20 minutes of this I asked for someone to come out to fix my telephone. First appointment was Tuesday, September 30th. The local service rep came out and he had some problems figuring it out and called the top tech guy who told him someone in the company had disconnected my phone service and I was not the only person that this has happened to. So I had a telephone working for 6 days. Today the phone went out. I called customer service and got Mike (Same guy in India?) and told him my phone again was out. He said Everyone's phone was out...Verizon , all phone services. He told me there was nothing he could do to help. I went online and cannot find any verification of this. What is going on? I am paying for phone service that I am not getting. Extremely frustrating. I recently moved to Hendersonville. Preciously had phone service with At & T and then Spectrum and never had any problems. What am I to do?
Ayden Hamlin 3 years ago
internet goes out for up to 5 hours at a time up to twice a day daily, works alright when it is on but it’s out most of the day hendersonville 28791
Ayden Hamlin 3 years ago
internet goes out for up to 5 hours at a time up to twice a day daily, works alright when it is on but it’s out most of the day hendersonville 28791
Kim 3 years ago
We haven’t had Internet all day and can’t get in touch with the company flat rock North Carolina 28731
Tom 3 years ago
No internet for over 12 hours. laurel park
Connie 3 years ago
Internet has been out for about 2 hours here in Nebo
Jon 3 years ago
Internet has been out for 3+ hours now. Not even going to call them because I hate call centers located in 3rd world countries that can't speak English. That's the trouble being the only game in town essentially...smh. Franklin, NC 28734
John 3 years ago
Internet has been down ALL day with no help. Morris Broadband is terrible.
John 3 years ago
What do you know, my internet is out again! Oh look, it’s Morris Broadband. No wonder. Jefferson 28640
Jeremy 3 years ago
I’ve had no service for 2 days straight. Same as last weekend. Morris Broadband is terrible. I recommend getting skyline, I’m canceling for chance I get.
Margaret Boehning 3 years ago
Everything is out no wifi, no cable. 5 robert e lee drive flat rock nc 28731
Debbie 3 years ago
Otto, NC service has been completely out for two days. Why don’t they have a way to get updates so we know someone is working on it?
Brooke 3 years ago
I live in the Whispering Hills area in Hendersonville 28792 and our internet is the most unstable I have ever had. With frequent outages, it's impossible to get any work done when the internet is part of your livelihood. It doesn't help we aren't getting the speeds we pay for. It would be real nice if the company would do something to fix this but they don't care.
Heather 3 years ago
We live near fletcher/edge of hendersonville and our net goes in and out constantly. For people who dj online and stream this doent work very well. When I call or report to them they tend to have a "oh well" attitude about it. Sort of dis heartening
Frank 3 years ago
28792 (Hendersonville) Woke up late to realize our network was not connecting to the internet - living on the north end of Hendersonville closer to Fletcher (near Brookside Camp Rd).
Nicol 3 years ago
Internet and phone our out for several hours.
Luke 3 years ago
Internet has been off for the past 2 days. Have not been able to work and I’m losing money as we speak. 28803
Tom Peeling 3 years ago
Internet out all afternoon and evening. Franklin, NC 28734
Michelle 3 years ago
Internet and cable TV has been out all day near Fletcher NC, 28792
Andrew Chow 3 years ago
Internet is out. Modem has been rebooted but still no service.
Tawney 3 years ago
Fletcher: Power blip and modem will not come back. Over an hour. Morris says it's a utilities failure. Power came back immediately, no cable, no internet.
Rita Mahan 3 years ago
Total outage in Hendersonville 28739 waited on phone 1 hour and could not reach a person. Third outage in a week
Kevin 3 years ago
internet is down in fletcher around Livingston farms
Stuart Hinson 3 years ago
Internet intermittently down in Fletcher, NC 28732
Ian 3 years ago
Internet been down most of the weekend. Comes back intermittently, but is extremely difficult to use. Nebo 28761
Jackie 3 years ago
Tv out Landline out Nebo 28761