All MTCO Communications reports of the last 24 hours

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Joe 2 years ago
61548 Germantown Hills MTCO Internet went down about 2pm Oct 10, 2022!!! 10:15pm MTCO Internet Still Totally Out!!!! PAIN IN ASS. NO INFO AVAILABLE AT ALL FROM MTCO!!! JUST TELL US WHAT IS GOING ON!!! Is this going to be a New 5 Day Outage??? Do I need to Switch to like Verizon Hot Spot or something else similar!! Wife works from home as RN! She had to drive into Hospital to use her PC in hospital—— MAJOR INCONVENIENCE!!! HAVE YOU NOT DEVELOPED ANY BACK UP PLANS SINCE THIS MAJOR OF AN INCIDENT HAPPENED BEFORE!!! THIS TYPE OF CUSTOMER SERVICE WOULD HAVE BEEN “TOTALLY TOTALLY UNACCEPTABLE” AT CATERPILLAR INC!!!!!!!!!!!

JGDundee 2 years ago
It is hilarious to see all these people complaining about MTCO. If you actually look into the problem. Trace it back to the source. Clearly, someone with a fraction of intelligence can link it to the railroad located in Cicaro, IL. The "competent" employees started a project without a Julie. That is a free service that marks out underground utilities. Had the highly paid skilled workers located the utilities before starting the project. We wouldn't be in this situation. Also calling in a Julie is required by law before any construction project. Hopefully BNSF pays the bill for everything. Carry on chumps. Washington, IL 61571

John 2 years ago
61548 Metamora I have done business with MTCO for over 44 years. I can count the outages during that time with the fingers on one hand. Being local, no one can come close to providing better service than MTCO

John 2 years ago
61548 Metamora I have done business with MTCO for over 44 years. I can count the outages during that time with the fingers on one hand. Being local, no one can come close to providing better service than MTCO

Doug 2 years ago
My email has been down for a day. This should be a warning to all how fragile our communications are. The problem could be a satellite outage. Doug Chillicothe

kristina 2 years ago
im in marseilles 61341 internet has been out since yesterday and still no internet. called yesterday and lady would not give me any information as to why told me it be back up running possible today wednesday.

Brandon 2 years ago
THIS IS BULL SHIT DOWN FOR A FULL 24 HOURS? MTCO FOX YOUR SHIT PLEASE

Lara 2 years ago
Metamora 61548: Still no internet 21 hours later. I read online that they are still trying to locate the broken fiber in Chicago in order to fix it. Out of MTCO’s hands. Hopefully will be fixed by tomorrow at the latest.

Jerry 2 years ago
Me need connect 61571 Washington

Kyle Mclaren 2 years ago
61548 Germantown hills is still down. A buddy's wife called our work and said their internet was out at 9 am yesterday so in a few more hours it will have been a full 24 since it went down.

Phil 2 years ago
MTCO managers is horrible no knowledge to fix broke cable or service. If you can get internet somewhere else do it.

Semore Problems 2 years ago
MTCO is still down in 61548, Germantown Hills, IL and surrounding areas. Told a fiber cable was cut in Chicago. Very bad practice to not have a backup network connection to avoid this long outages. MTCO management needs to be replaced. They do not know how to manage a telephone and ISP company at all.

Brandon 2 years ago
61571 Extremely pissed at this you’d expect them to have different blocks or major lines to prevent this it’s been out sense 7 am for me and has yet to be fixed i’m not able to do any of my work because of this. I am furious that this happened

Larry 2 years ago
Going to be refunding me so cash!!! 61341

Rach 2 years ago
Metamora 61548: MTCO has been updating their Facebook page with updates. They said it’s an issue of a fiber being cut in Chicago and out of their hands completely. My guess is it will be a day until things are back up and running again. I’m even having trouble with my cellular (Verizon) and that’s unrelated to MTCO.

Meg R. 2 years ago
MTCO has acknowledged a hit to a fiber source in Chicago affecting services. A cut fiber is a MULTI hour repair, like 8-12 hours minimum.

Tim 2 years ago
Mtco acknowledges the outage but has no idea when it'll be fixed. It's been down for over 3 hours. Seems like plenty of time to come up with an ETA to fix. Very frustrating.

Rod 2 years ago
Internet still out -- has been hours. Mtco says it's "bigger than their system" and they haven't found the source. Metamora 61548

Kathy 2 years ago
Internet down for hours. 61571

Kathy 2 years ago
Internet down for hours. 61571

michaels italian feast 2 years ago
outage phones internet tv all down 61578 germantown hills Michaels

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About MTCO Communications

MTCO Communications offers blazing fast internet services in the US. MTCO specifically offers Internet, TV and Voice services in Washington, Germantown Hills, Marseilles and Illinois. MTCO is locally owned and operated hence their turnaround time is quicker. If you face any network issue you can directly report any outages via a reliable website.
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