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About NuLink Digital
NuLink Digital is an American telecommunications company that has on offer internet service only for customers in the state of Georgia. The cable internet, cable TV, and phone service available from NuLink Digital is offered to an estimated 85,000 people, which makes it the 58th largest provider of cable broadband in the US by coverage area. It started as a division of Newnan Utilities in 1997, and then NuLink was spun off as a private entity in 2008, and has it continued to deliver new technology to residents and businesses throughout the area.
william pate 7 months ago
Internet down. 30265 Newnan
Under a Rock 2 years ago
Internet out in 30269
GLP 2 years ago
Business Internet Service has been going in and out since yesterday afternoon, and continues to do so today. Cannot reach anybody at WOW....since Nulink became WOW, service sucks !
Katherine Sparkman 2 years ago
Peachtree City 30269 Our Nulink has been out for 2 days, no internet or TV. Hoping this problem is resolved quickly.
Rell 2 years ago
Is the internet out in Newnan off of Old Corinth Rd?
Dbrown 2 years ago
The internet is going in and out newnan,ga 30263 off of calumet parkway
That dude 3 years ago
Internet cable and phone lines are down.
Keith Creech 3 years ago
No internet.
1stBapt Tyrone 3 years ago
Internet went down 10 mins ago.
Tom 3 years ago
NuLink/WOW, internet, phone and cable all down. Time to start looking at streaming services and another internet provider. Completely unreliable now.
Keith Creech 3 years ago
Internet is down, landline is down.
A. Man. 3 years ago
Left Nulink, no way to even get in touch with anyone. WOW is the new company, so it's going to be the same way with them. I'll advise everyone to just find another provider.
Aaron 3 years ago
30265-Newnan As of today, 10/9, I am still without internet from nulink for the 9th day in a row. Finally had enough with this and have signed up for a different provider. On my final call to nulink, they offered to schedule a technician to come out as it was “all they could do” but indicated when he came out, he would not be able to fix the issue. Could not provide any eta for a fix. Enough was enough.
SharpsburgResident 3 years ago
Sharpsburg 30277, Internet still down. Going on 7 days. Was finally able to talk to a support person yesterday, and he said they were working on it. But wouldn't explain further or give an estimated time for service to be restored. What in the world is happening that could be causing this outage? NuLink recovered from a tornado quicker than this!
ga 3 years ago
30263 Newnan no internet service still after 6 days, I have called everyday with no answer, no answer of emails, I even went down to the office, which is empty and drop boxes overflowing with material. Its like no ones on the other end to help.
Sg 3 years ago
Newnan 30265 spent 6 days calling nulink with no answer. Internet has been down for 6 days now! Finally called again this morning around 7am finally got to speak with someone who will Escalade the issue. Hopefully I will have internet soon.
Joel 3 years ago
Finally got internet back on. You people that have not gotten through to nulink need to do what I did and call at midnight and let them know you don't have internet. And then call again the next day around midnight. That's what I did and Finally had service back on around 9:00 this morning
Donna Pate 3 years ago
My phone has been out since October 1st, 2021. I am disabled and need my phone for emergencies. I had a friend call and was on hold for hours with no avail. When can you help me get my service back??
Aaron 3 years ago
30265-Newnan—I have been without internet service since midnight Thursday night 9/30. After multiple failed calls I FINALLY got through to someone at nulink twice today. First call, technician said I needed a docsis 3.1 modem or it wouldn’t work, period. I bought one and called back. Second tech said that was utter nonsense and indicated nulink is aware of the issue but was vague about it being actively worked on.
Lonnie 3 years ago
Newnan - 30265. Been without internet since the upgrade Thursday night. Just like all other comments, no info from Nulink. Have not returned an email & do not answer the phone. This is very irresponsible. This situation was created by Nulink,. You need to take the responsibility & also communicate what is being done to correct it. The way you are treating the customers is totally un acceptable .
Nulinkgotohell 3 years ago
After multiple calls everyday and on hold for 1~2 hours, I was able to speak to service rep Sunday night. Seeming she was unaware of internet outage issue. When I asked what is reason for not answering phone, she quickly avoid answering. I mention about this website and so many peoples are complaining but she wasn't interested. I think they knew about this issue all along but don't know what to do since it's related to digital TV channel line up change. She escalated my case and promised to call me back within 24 hours. And of course, no one called yesterday. No internet since Thursday midnight. Frustrating. What a joke of a company. 30265
Aaron 3 years ago
30265 - Newnan — been without internet since Thursday night around midnight. Have tried multiple calls to customer service during nulink’s hours but have not reached anyone. Submitted an email request but have not received a response. Called during off hours and got WOW support instead of nulink and had the case “escalated” so that I would receive a call from nulink sometime Monday, which never came. Still stuck with no internet at home.
Joel 3 years ago
Been on hold for days with Nulink and no answer. Finally got answer because I called at midnight. All he said that he could do is send in a report saying my internet was down. Couldn’t believe this but they didn't even know my internet has been down for 4 days. This company could not care any more less about their customers
John 3 years ago
No internet for almost 4 days now. Nulink will not answer their phone. Called Wow and they have no idea there is an issue and were not helpful. Dropping Nulink. Tyrone, GA 30290
Chris 3 years ago
30265 No Internet since midnight 10/1/21. Can't get through to customer service. No word on outages on their website. Today, I called Spectrum, got through immediately and ordered their service. GOODBYE FOREVER NULINK aka YOUSTINK
Lo 3 years ago
Newnan 30265 87 year old parent’s Digital phone line has been OUT OF SVC since Fri 10/01. Reported service failure multiple times via email as was on HOLD for more than 2 hrs. Saturday with no answer & hung up today due to 83 min wait time. HELP ! WOW as the parent company…provide some help by answering your Customer Service lines!
Dianne Copeland 3 years ago
My landline has been out Friday, Saturday, Sunday, and today. Need this fixed ASAP. Very poor phone reporting because they will not answer the phone!! Newnan, GA 30265
Linda smith 3 years ago
30263
Linda smith 3 years ago
30263
Linda smith 3 years ago
30263
WTF 3 years ago
No internet since Friday morning in Peachtree landing, 30265. No one is answering the calls. WTF is going on Nulink?...........idiots....wasting our valuable time.
April 3 years ago
My business has been without phones since THURSDAY. Have spent countless hours on hold, never reaching anyone. They haven’t responded to support email, either. This is RIDICULOUS!!!!!! Will be leaving NuLink ASAP!
Aaron 3 years ago
30265 - Newnan — finally got through to customer service, and they were seemingly unaware of any issues. Attempted modem reboots and resets with no results. Customer service “escalated” the case. Now without internet for 60 hours.
Nulinksicks 3 years ago
Unreal. Internet still out from Thursday midnight. I doubt they even working on this over they weekend. They don’t care about customer. We all need to call and ask for at least one month credit when things settle down. What a joke of a company.
Aaron 3 years ago
30265 — Newnan. 48 hours now without internet service. No response on customer service phone response nor email response.
JP 3 years ago
Nulink sucks, on hold 2:20, no answer, hung up. Not considerate of customers at all, I’ll bet the availability to pay your bills still up and running
Annoyed 3 years ago
So annoyed still no internet! What the hell nulink! Going on 48 hours now wtf.
Kelly 3 years ago
New channel lineup. Must do channel setup and let it rescan! NuLink needs to push this out to all customers.
Joel 3 years ago
No internet, been on phone for two hour then got disconnected. Anyone know how long internet will be down?
Wtf nulink! 3 years ago
Wtf nulink been 36 hours and still no internet! So frustrating some of us need for work or school! - Newnan 30265