Common problems are:
Affected cities:
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About Point Broadband
Point broadband is a leading advocate of fiber-based communications. We deliver high quality, affordable internet access to small rural communities in America. Join us to receive help from one of the top internet providers in your area regarding broadband services.
Live outage map
Outage history
Reported outages on 22.11.2024:
There were a total of 5 outages at Point Broadband. The most frequently affected cities were: Bristol, Cassville
Reported outages on 20.11.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Bristol
Reported outages on 19.11.2024:
There were a total of 6 outages at Point Broadband. The most frequently affected cities were: Brooklyn, Grand Rapids, Lansing, Utica, Fort Mill
Reported outages on 18.11.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Greenville
Mellisa 1 year ago
Hart, MI internet service down
Briaunna 1 year ago
Lakeview wifi is out
Meg 1 year ago
Internet down Howard city, 49329
Jen 1 year ago
Internet down in Reed City since around 11:30pm
Cynthia 1 year ago
Internets down in Idlewild 49642 went out about 11:30
Tylor 1 year ago
Outage in big rapids-49307
Micki stoneking 1 year ago
49319 cedar springs Lost internet around midnight.
HikariKaiya 1 year ago
Possible Air Connect Tower out on Dickerson Lake RD 48888
Kenneth Roberts 1 year ago
Down in 48811 Carson City
User 1 year ago
48850 Lakeview
Alison 1 year ago
Again the fiber wire underground has been defeated by a rain storm . 48838, Greenville
Josh 1 year ago
What's-the-point broadband fiber line out yet again. It's off and on all day long then we get three drops of rain and it's totally down. This crappy company is apparently run by buffoons.
Kelli 1 year ago
Internet down at lake area Abingdon 24211 it's been one problem after another brightspeed had extremely slow service but it was reliable
Deborah Trivett 1 year ago
Bristol va- Benhams area......24 hours and its still resolved or internet restored? Whats going on?
Brenda Stevenson 1 year ago
Forgot zip code 48888 Stanton, mich
Brenda Stevenson 1 year ago
Stanton, Michigan. Internet, It's out again. Was back on since late morning now back out again. I hope it's not for out another 24 hours.
Judy 1 year ago
Bristol Virginia 24201 random stations are out some are on most are out
Olivia 1 year ago
Internet has been down since last night 21740 Hagerstown Md
Wendy R. 1 year ago
25354 Been out here off and on as well since last night. Been off all day since I got up.
Tammy 1 year ago
24211 been out off and on since the storm last night. So frustrating. I was told it would never go down because it was reliable more than any other. Boy oh boy was I lied too! This is worse then century link!
DS 1 year ago
Has been out since about 2am. It seems to fail every time there is a storm. Bristol, 24202
Brenda Stevenson 1 year ago
Out for the first time in a very long time. I think since COVID hit us all in 2020. I hope it is back on soon. Hurry up Broadband it's been over 24 hours since we've been without. Thank you
Jonathan Pinion 1 year ago
Internet down again we just had a outage a few months ago. I swiched from Spectrum to fiber about 7 months ago; I can't tell you the last outage I had with spectrum but it's been twice with fiber plus times when it was halfway working. Raven, Virginia 24639
Renee 1 year ago
Second outage in two weeks. Was told the fiber optic will not go down. White Cloud 49349
Renee 1 year ago
Second outage in two weeks. Was told the fiber optic will not go down. White Cloud 49349
GT 1 year ago
24210 been out for over 2 days now
Frances 1 year ago
Internet in and out in Hagerstown 21740 for the last couple of hours. Just went down completely.
Robert 1 year ago
Internet down like this very annoying. Hagerstown md 21740
Ashley 1 year ago
No internet again. 21740 ????
Lori 1 year ago
13803 Lapeer, NY outage again. Seems to happen every few weeks
MJ 1 year ago
45066 - not out completely but the connection has been extremely slow intermittently the past 2-3 days.
Lindsey I 1 year ago
haven’t had connection for over a day. absolutely ridiculous, shitty ass company
Robert 1 year ago
Internet down in Hagerstown 21740 this shit retarded like fix it
Nick 1 year ago
Down again in Hagerstown, MD 21742
Deb Ransom 1 year ago
No phone service 24202 Bristol va
FU 1 year ago
48801 point broadband can get fucked, been out since Saturday
Fuck you again point broadband 1 year ago
Never mind 5 times we have been out tonight. Get fucked point broadband.
Fuck you point broadband 1 year ago
36535. Out for over 24 hours a week ago. Been out 3 different times tonight.
Jack r 1 year ago
Foley 35635 This is ridiculous. When you are dependent on Wi-Fi for studying you would think they would not shut it down at prime internet usage time. Hope to see it back up soon
Tina 1 year ago
They need to send out alerts when they will be doing maintenance ahead of time. We switched services to have reliable internet. Frustrating. 36435