Point Broadband Outages

Cwise 1 year ago
Tech support said they r sending techs out to the 55 customers in hiltons today I'll believe it when I see someone

Johnita 1 year ago
Exactly it shouldn’t take this long to find the problem and fix it. The service in this area has been awful since they sold to point broadband.

Cwise 1 year ago
It shouldn't take this long to figure out the problem

Johnita 1 year ago
24258- Hiltons VA. They are definitely terrible. They keep saying they have no idea when it will be fixed but they are investigating it. Not sure how much investigation it takes they need to be fixing it.

Cwise 1 year ago
Hiltons 24258 It's always something maybe it'll be on tomorrow I had a tech guy say my outside unit vanished they need to keep car an tech support updated

Cwise 1 year ago
It's been 6 hrs since it went out an none of them even knew it was a network outage when I called they don't know shit hopefully it might be bk on in am but I doubt it

Johnita 1 year ago
Mines still down nearly 5hrs later. They said they don’t have a time for restoration. I really hope they get it fixed soon.

Csalyers 1 year ago
My internet been down also in Hiltons area since 5:39 pm

Johnita 1 year ago
Anyone in the Virginia area with point broadband having issues? Mines been down since 530. Hiltons VA 24258

Nancy 1 year ago
Veerryyy sssllooww. 43164, Williamsport, OH

gabe 1 year ago
been down since around 10pm, 24210, abingdon va

Adri 1 year ago
Been having issues off and on for 2 days now. Hagerstown, MD 21740

Bill 1 year ago
45066. I've had Pt Broadband for 6 days. There is a SECOND outage!

Tony 1 year ago
45066 Internet down again. Pont Broadband employee walking around trying to find the problem. Becoming a weekly occurrence. Service no longer reliable.

Kenneth 1 year ago
48838 - Greenville, MI Point Broadband out again.... No reasoning why. 2 address's that I own the service is down at... Keeps coming up for 3 seconds then down for 10 minutes...

T 1 year ago
37752 - Cumberland Gap

Jess 1 year ago
Internet is down. 37825 New Tazewell

Aaron 1 year ago
45066 Springboro Annnnnnnd..... No internet for us... COME ON!!!!

Rodgers 1 year ago
45066-springboro-I have been waiting for hours and it’s still not back up???

Tony 1 year ago
45066 - Springboro - More disruptions in my short time with Point Broadband than a decade of Spectrum. Most importantly, the time to bring service online. They could have flown an engineer from Atlanta or Dallas in the time it takes. Great physical infrastructure, don't know how to maintain a network. Switching to Altavista (Cincinnati Bell) as soon as online.

Big???? 1 year ago
45066 Point fuckin up during the damn playoffs!? Fix this shit before y’all force me back to spectrum????

LJ 1 year ago
45066- here we are AGAIN. Absolutely ridiculous at this point. This has to be like the 4th or 5th outage this month! What in the world am I paying you for, Point!!!!

Joe Stevens 1 year ago
45066 - Down for a while tonight. Pretty common occurrence. Their reliability is terrible and speeds aren't what is advertised. Never thought I'd be considering Spectrum again after switching to Fiber. Pathetic.

Mark 1 year ago
Springboro - If my memory is correct, this is the fifth outage in April Point Broadband has proven itself to be unreliable.

Nathan 1 year ago
45066, I’ve been with Point since it started service in Springboro. This is only the second outage I’ve experienced. Still better than Spectrum. Point will fix the problem, stay calm.

Candi 1 year ago
45066. I have a home office and the outages cause me to not be able to work. I’ve been kicked out of court through zoom. I tried several times to reach them during business hours but their phones would give a busy signal and then hang up. When I finally got through after two months of terrible service they told me that they could only refund the minutes I was out. They refunded me like $15 when one night I was on the phone on hold for 1hr and 52mins. Terrible customer service

Gee 1 year ago
45066 Springboro, internet out for more than 1 hour. Terrible service!

Omega 1 year ago
45066. To all the new people, yes this happens all the time, some times for many hours. I dislike spectrum but I had to go back. Service is that terrible.

erik 1 year ago
45066 if you complain to their support email you might get comped something, I got the month refunded the last time someone cut a cable... They don't even have an official status page to check for updates

Bill Rhoades 1 year ago
45066 Is there a service outage? I've had Pt Broadband for 3 days!

Richard Jester 1 year ago
45066 - down. Certainly disappointed. Hated Spectrum prices but reliability was way better than this.

Brandon Teegarden 1 year ago
45066 new to this area and this provider does this happen often?

Matt 1 year ago
Just got service installed today. Internet down. Great. 45458 Centerville

Matt 1 year ago
Down again....what is ETA for repair?

Omega 1 year ago
45066 already signed back up with spectrum, just have to cancel this crap now

Omega 1 year ago
45066 already signed back up with spectrum, just have to cancel this crap now

RH 1 year ago
45066. Really getting tired of this. What idiot cut the line again?

Wifi 1 year ago
45066 No internet again! Never had this with spectrum

Tyler 1 year ago
45066 down again….. At night again…..

Stephen 1 year ago
45066 + Springboro is always down. We should be getting refunds for this crappy service.