Let others know about your problems with Point Broadband: Write comment
About Point Broadband
Point broadband is a leading advocate of fiber-based communications. We deliver high quality, affordable internet access to small rural communities in America. Join us to receive help from one of the top internet providers in your area regarding broadband services.
Cory 1 year ago
Any updates for Jonesville,VA
Nancy 1 year ago
Still out in Stone Creek 7:52am
Kayla Peters 1 year ago
StillOut as of 6:17 am jonesville va
Doug 1 year ago
Customer service said outage was projected to end at 5am. It's now 5:30, going on 15.5 hours without internet. My wife teaches online. Tazewell TN
Maples 1 year ago
37879 internet is out in Tazewell TN
Cory 1 year ago
Still out in Jonesville,VA
Ray 1 year ago
Out since roughly 3pm, currently 1am. Cumberland Gap, best of luck to the techs working on the issue
GCCH 1 year ago
Outage continues, 11:39PM, Cumberland Gap, Tn 37724 Residential & Commercial
C 1 year ago
Still down in Tazewell 5+ hours later. If you do get through and it says there are more than 10 callers ahead of you, be prepared to be on hold over an hour just to be told they're working on it.
NINETEEN19 1 year ago
CUMBERLAND GAP, TN HAS BEEN OUT FOR AT LEAST 6 HOURS
Chris 1 year ago
Fiber has been out for several hours, tried calling busy signal… 37724 Cumberland Gap
Jo 1 year ago
Still down in New Tazewell, has been down for several hours. Their facebook said a telephone pole caught fire and damaged the fiber. They need to replace the pole and splice in new fiber. Very frustrating
CC 1 year ago
Has any body else's been fixed??
CC 1 year ago
No internet.. new tazewell 37825
Donna Goodrich 1 year ago
Had service for only 4 days and internet has been down more than up. What is going on? Can’t get anyone on the phone for Tech Support. Cedar Springs, MI 49319
C 1 year ago
"As of 5 pm, we are still trying to find the problem"...but they say they have technicians out.
C 1 year ago
Just a busy signal so far
C 1 year ago
I'm going to
De 1 year ago
Has anyone called to see how long it might be down?
Neco 1 year ago
Outage in Thorn Hill TN since about 4
C 1 year ago
The question marks were a lmao smiley, lol
C 1 year ago
It may as well be the apocalypse at my house ????. STILL down in Tazewell TN.
Johnjoejack 1 year ago
Been out since abt 2 here in jonesville, va
Jo 1 year ago
Still down in New Tazewell, TN
Nancy 1 year ago
Out in Stone Creek Va
Cory 1 year ago
Down in Jonesville,VA
Sir 1 year ago
Still out in Tazewell
Jessica Sutton 1 year ago
Out in Tazewell Tn
Dude 1 year ago
Out in sneedville TN for about an hour so far
Jo 1 year ago
New Tazewell TN 37825 down for almost an hour now
Matt Day 1 year ago
Internet out in Tazewell, TN 37879
Christie 1 year ago
Outage in West End of Hagerstown MD 21740
Miko 1 year ago
I just switched to Point Broadband but now I’m starting to think that was a mistake. Internet for the past 3 days has gone down multiple times. It’s actually ridiculous lmao. And I can’t even reach anyone over customer service, I’ve been on hold for the past 2 hrs waiting for someone to take my call. Unprofessional and absolute shit customer care service. Lebanon 24266
Pawlo 1 year ago
Complete outage in Pierson Mi.
Pawlo 1 year ago
Pierson Michigan
Springboro OH 1 year ago
Internet still out since 4:30 yesterday afternoon.
Springboro 45066 1 year ago
Springboro 45066 - Point Broadband down since 430PM EST Tuesday 03/07
Barbie 1 year ago
Internet is out in Glade Spring
Sabrina 1 year ago
24354 Marion,Va Nothing since 9am...busy signal on phone line. Very difficult to navigate webpage to try to find out anything. Thank God my cell is paid....or I'd have nothing.
Alvin Salyers 1 year ago
Have phone but Internet is out in Raven VA. 24639