Let others know about your problems with Point Broadband: Write comment
About Point Broadband
Point broadband is a leading advocate of fiber-based communications. We deliver high quality, affordable internet access to small rural communities in America. Join us to receive help from one of the top internet providers in your area regarding broadband services.
Eddie 2 years ago
My Point Broadband internet is also been out in 24201 Bristol VA
Disappointed 2 years ago
I sure hope we get a 3 day and counting credit on our bill Hagerstown
sheen 2 years ago
bruh
Garrett 2 years ago
This is literally unreal. Gonna be 24 hours with no wifi. Dogshit provider
Your mom 2 years ago
21742 hagerstown, this is sad, I just wanna play final fantasy 14 and all I get is shitty wifi and no fun. This happens pretty frequently, hopefully it stops happening soon
Sarah 2 years ago
I NEED TO WORK TONIGHT. I’m sitting here thinking our bill somehow didn’t get paid but in reality it’s this dumbass company. Fix it tonight or I will be switching.
Sarah 2 years ago
I NEED TO WORK TONIGHT. I’m sitting here thinking our bill somehow didn’t get paid but in reality it’s this dumbass company. Fix it tonight or I will be switching.
Sarah 2 years ago
I NEED TO WORK TONIGHT. I’m sitting here thinking our bill somehow didn’t get paid but in reality it’s this dumbass company. Fix it tonight or I will be switching.
Jeff 2 years ago
21742 Hagerstown WTF!!!!! 21 hours now. I have cancelled Point service and have dreadfully gone back to Antietam. This has happened far to often to proclaim Reliable service. BS!!!!!
Salema 2 years ago
21740 - Hagerstown They still have no idea when they’ll have this fixed! This shit is insane
Jeff 2 years ago
21742-Hagerstown MD Still down! Unbelievable that an outage could possibly take this long. I couldn't wait to get away from Antietam Cable. This is the 5th outage with Point since the short time I have been using them. Not Reliable, No Answers, clueless on status. Very frustrating and angry. Back to Antietam.
Dillan 2 years ago
This is bullshit point broadban is a joke they don’t give a shit about there customers at all they could careless half of them are drunks the people that came and hooked my internet up was drunk then I caught them sitting at the liquor store drinking minis like they are a fucking joke I didn’t even have to go through this when I had antiem cable yea the internet would go out but they would have it back on in a hour or 2 tops every single time I guess I really should of never switched to point broad ban I say every one should just leave them and go back to antiem cable honestly then maybe they would really give a shit about the customers and really do there job anit no way in hell people have been there all night long working on the outage no way possible nobody was there to began with I drove around all over this town out parts of town I didn’t see not one point broad ban person working on not a damn thing
Pissed off 2 years ago
They have no ETA, they do not know why it went down when I finally got through on customer service to ask. I was just told they are still currently working on it. It's been over 12 HOURS!!!! I HAVE TO WORK AT 9 AND WORK FROM HOME WHAT THE FUCK??? They told me to unplug everything and plug it back in and obviously it didn't do shit. FUCK you're damn if you have them and you're damned to if you have Antietam. I hate this town. Hagerstown 21742 world's shittiest town
sheen 2 years ago
still nothing.....
Salema 2 years ago
21740 - Hagerstown 10 hrs and counting….This is ridiculous
Tim 2 years ago
6 hours down …would like to know why? 21740 Hagerstown
sheen 2 years ago
21742 still down ... any one find a eta yet ?
Garrett 2 years ago
Why is point broadband so dogshit ? I literally just wanted to come home and play some video games after a long work week. I hate living in Hagerstown
Amber 2 years ago
Internet's been down since 5ish. This is ridiculous and there's no ETA given when you hear the automated message. Good luck getting through to anyone because there's too many other people ahead on the call. I have to work tomorrow from home for fucks sake. Hagerstown 21742 , garbage town and garbage internet
Amber 2 years ago
Internet's been down since 5ish. This is ridiculous and there's no ETA given when you hear the automated message. Good luck getting through to anyone because there's too many other people ahead on the call. I have to work tomorrow from home for fucks sake
Dillan 2 years ago
21740 internet has been out since 730 pm it is now 1032 pm this is ridiculous people pay all this money for y’all’s internet and y’all can’t even get it fixed in a timely fashion like they most likely not even working on the issue at all and won’t be til tomorrow but don’t be lying to everyone about it be honest y’all are a company that says you have the best internet I switched from antiem cable because of this same problem and here I am again having the day issues can Hagerstown md please get a internet provider that doesn’t have a million and 1 problems all the time it’s unreal and ridiculous I’m sure it will be out all damn night long on a Friday night at that I’m sick of this
Dillan 2 years ago
21740 internet has been out since 730 pm it is now 1032 pm this is ridiculous people pay all this money for y’all’s internet and y’all can’t even get it fixed in a timely fashion like they most likely not even working on the issue at all and won’t be til tomorrow but don’t be lying to everyone about it be honest y’all are a company that says you have the best internet I switched from antiem cable because of this same problem and here I am again having the day issues can Hagerstown md please get a internet provider that doesn’t have a million and 1 problems all the time it’s unreal and ridiculous I’m sure it will be out all damn night long on a Friday night at that I’m sick of this
Salema 2 years ago
21740 - Hagerstown Internet has been out since 5pm…
Garrett 2 years ago
Wifi is down Hagerstown MD 21740 please fix it’s a Friday night damnit
Elmer willix 2 years ago
Outage for point broadband in Hagerstown Md
Cynthia 2 years ago
Orange Beach, AL 36561. My internet has been down since early this morning. It’s now 6:30 pm. Several others reporting outage in neighbourhood.
John 2 years ago
Anyone else in Bristol VA having internet issues? Mine has been out for at least most of the afternoon today. Becoming more and more common it seems.
brandon 2 years ago
Starting week 4 of the internet being dead most of the time and sometimes functioning randomly for short periods of time. I called almost two weeks ago now. And the weather has cooled down several times to the point I know the tech guy was lying about the heat and atmospheric conditions being the cause of the outage. My best guess is they're replacing their network with fiber optic lines in my area. Either that or my wireless antennae is failing. There's no way an outage should have lasted this long. Back when we were under Casair there was a major outage and decreased service for like a year and a half. This better not be that major pile of BS again. 49319 Cedar Springs MI
Benjamin 2 years ago
Bristol TN 37620 net congestion appears to be due to a point broadband fiber break.
Linda 2 years ago
Is there an outage in Richlands Va 24641
Sierra 2 years ago
Coming up on a week now without wifi. 24201 Bristol, VA
Brian 2 years ago
Our Internet has been intermittent the past 3 days. New Router and running ethernet cable and still having issues. 45066 Springboro
Sierra 2 years ago
Wi-Fi has been out for three days now. Phone lines just say “we are aware of the outage” and don’t give an expected timeline for when Wi-Fi will be up and working again. This is the only Wi-Fi service in the area and the company doesn’t even do their job. How do they expect people who work from home or students to live their normal lives? Bristol, VA 24201
Timmy 2 years ago
Internet speed is at or below 2.4 horrible for the last month called several times that say they are working on it. Cedar Springs Mi 49319
brandon 2 years ago
Going on week two of this crap the internet is either barely functional or just dead for hours. 49319 Cedar Springs MI
Brandon 2 years ago
The internet has been down most of the week. I called and the tech support is claiming the hot weather and atmospheric conditions is interfering with the wireless tower signals. Said it was a design flaw which I think was a lie. Considering we've had heat waves in my area before without the internet dying for no apparent reason. 49319 Cedar Springs MI
Brandon 2 years ago
Internet has been down most of the day the connection comes back every now and then but then dies as soon as you try to load a website 49319 Cedar Springs MI
Jonathan 2 years ago
No internet In hagerstown MD. This happens every month and the down time gets longer everytime. Fix it please.
brandon 2 years ago
Please just fix whatever is going on with the towers in my area. I am sick of the internet slowing way down or just randomly dropping the connection. The only time the connection seems somewhat stable is during the middle of the day. 49319 Cedar Springs MI
Sandra 2 years ago
Internet not working for at least a few hours. 24201 Bristol