All Point Broadband reports of the last 24 hours

5
Reported outages
No problems found!

Common problems are:

Affected cities:

Bristol
Cassville

Comments on Point Broadband

Let others know about your problems with Point Broadband: Write comment

Austin 10 months ago
An internet outage on my one day off... just my luck. Hagerstown, MD 21740

Kim wise 10 months ago
If there isn’t an outage,why has my internet been off since Sunday? Bristol,Va 24202z???

Kim wise 10 months ago
If there isn’t an outage,why has my internet been off since Sunday? Bristol,Va 24202z???

Kim wise 10 months ago
If there isn’t an outage,why has my internet been off since Sunday? Bristol,Va 24202z???

Kim wise 10 months ago
I live in Bristol,VA 24202,we have been without wi-fi since Sunday. It worked briefly today then right back out. Snowed in and kids can’t play or watch anything. What’s up?

Bill 10 months ago
Washington county Virginia 24210. My internet is down.

D Tropf 10 months ago
Fiber-optic internet constantly dropping connection since yesterday evening. Still not able to stay online more than a minute or two. Very frustrating. Sheridan, MI 48884

Joseph Small 10 months ago
Internet has been down since 12:30pm central time. Lawrenceburg,TN 38464. This has been piontbroadband sucks the internet constantly goes out and when it does its for days. Hate it but they are the only provider here. Catch 22 BS. Starlink here I come!

Darlene Mosley 10 months ago
Point Broadband went out in Dadeville, Al 36853 near Lake Martin around 12:30am. I'm assuming because we are suppose to be getting some bad weather.

Catmom 10 months ago
I live in Washington County, Virginia, zip code 24202, and most of my tv channels have been frozen for three days. What's going on?

Galrose 10 months ago
I have point broadband cable. I can’t watch over half of my channels they are froze. I have just cable with you. No smart phone. Bristol Va 24201

Galrose 10 months ago
I have point broadband cable. I can’t watch over half of my channels they are froze. I have just cable with you. No smart phone. Bristol Va 24201

Cheryl G 10 months ago
Internet reduced all afternoon and now out completely in 24202 area What's the problem?

Unknown 10 months ago
Internet down in killen alabama

Gary 10 months ago
485 mps @ 8:00 am 310 mps @ 4:55 pm 47 mps @ 7:00 pm 3.2 mps @ 9:35 pm Typical service since Point Broadband took over JTM. 35652 Rogersville, Al

Gary 10 months ago
Every night download speed drops to 3 to 6 mbs. I am paying for 500 mbs. 35652. Rogersville, Al.

Gary Graham 10 months ago
Every night download speed drops to 3 to 6 mbs. I am paying for 500 mbs. 35652. Rogersville, Al.

Penny 11 months ago
Saltville 24370 No internet for hours now..

Uncle jo 11 months ago
Won’t be good, down hear too.

Jonathan 11 months ago
Still having problems at 23639 Raven, VA off and on slow Internet and connections dropped. Need to get this fixed or start doing partial refunds. I can't handle many more of these outages, about to switch back to spectrum. I don't think I ever had a outage with them. Maybe back in the early 2000s when it was time warner.

Val 11 months ago
24202 - Bristol - Still down. No update since 10pm yesterday.

Val 11 months ago
Will PBB be giving customers a credit on services since they have been down the better part of a week? What is the issue?

Rob 11 months ago
Still down in Bristol 24202. What on earth guys. This isn't acceptable.

Allen 11 months ago
36532. Service outage now for approximately 48 hours. Point-Broadband’s only response is they are aware of the outage and are working to correct it. No more information provided, yet.

Nick 11 months ago
Internet is down in Hagerstown 21742.

Erika 11 months ago
Day 4 of little to no internet. I'm so over it. Why am I paying for a service that is unavailable??!!

John Doe II 11 months ago
Still down. With the extended issues and lack of explanation of what the heck is wrong, we have booked a different Internet provider to come install next week. Bristol 24202

J 11 months ago
24204 Bristol, same issue going on 72 hours of 10mbps, keep getting texts saying sorry but no explanation of what's going on, or estimated time of resolution. WFH impacting my call quality

Trav 11 months ago
24630-Tazewell, VA We switched at the 1st of December. Was blazing fast until 3 days ago. Hasn't gone out, but it's extremely slow. Sub 10 mbps for download and upload. Can't seem to find any reliable information about what's going on...

Cass 11 months ago
My internet is slow will not connect

french 11 months ago
24319 been out for 3 days in chilhowie this is awful anyone know what happened

pjr 11 months ago
my wifi will not connect to smart tv or cell phone , computer very slow

Dingle McCringle 11 months ago
Pay for highest speed, been horrifically slow for 3 days now 24201 + Bristol

Wendy R. 11 months ago
Issues past 3 days 24354..Marion, Va.

John Doe 11 months ago
Issues for 48+ hours, bristol 24202.

Whitney 11 months ago
Out since 2 today Tazewell va

Kayla 11 months ago
I take it that everyone is down. No certain pinpointed locations? Does anyone know what happened and when it will be back up? We are down in Sugar Grove, VA.

Tanner 11 months ago
36551 been hours. No one will answer and no one has answers

Jay 11 months ago
Wow!!! Down again' and on the weekend as well!!! 36576 Is it being delt with????

Tanner 11 months ago
36551 internet goes out every freaking weekend.

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Live outage map

Outage history

Reported outages on 22.11.2024:
There were a total of 5 outages at Point Broadband. The most frequently affected cities were: Bristol, Cassville
Reported outages on 20.11.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Bristol
Reported outages on 19.11.2024:
There were a total of 6 outages at Point Broadband. The most frequently affected cities were: Brooklyn, Grand Rapids, Lansing, Utica, Fort Mill
Reported outages on 18.11.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Greenville

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