Common problems are:
Affected cities:
Comments on Point Broadband
Let others know about your problems with Point Broadband: Write comment
About Point Broadband
Point broadband is a leading advocate of fiber-based communications. We deliver high quality, affordable internet access to small rural communities in America. Join us to receive help from one of the top internet providers in your area regarding broadband services.
Live outage map
Outage history
Reported outages on 22.11.2024:
There were a total of 5 outages at Point Broadband. The most frequently affected cities were: Bristol, Cassville
Reported outages on 20.11.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Bristol
Reported outages on 19.11.2024:
There were a total of 6 outages at Point Broadband. The most frequently affected cities were: Brooklyn, Grand Rapids, Lansing, Utica, Fort Mill
Reported outages on 18.11.2024:
There were a total of 1 outages at Point Broadband. The most frequently affected cities were: Greenville
Rosemary Standhardt 1 year ago
49339 down since Thursday can't get anyone to answer my calls
Bob 1 year ago
45066 Springboro - Massive packet loss tonight. Can't wait to switch to Alta Fiber when it's available and dump this service. 300Mbps download speed while paying for gigabit, pathetic.
Leo Quilichini 1 year ago
This whole week internet has been super slow; 90mbps! TV is non-viewable for it is on and off all the time!
Steve 1 year ago
24202 Bristol No internet
Rosemary Standhardt 1 year ago
Internet in Pierson MI 49339 still down scene yesterday I hope you can get it up today
Sandy 1 year ago
Outage in Cedar Springs 49319 since sometime last night
Brenda Stevenson 1 year ago
48888, Stanton Michigan, just heard they are working on determining the cause to get it back up and running asap. I sure hope it's sooner than later. Have petience!
Brenda Stevenson 1 year ago
48888 Stanton, Michigan Out again. Our internet has been going off and on since last Saturday. It stay steady for Monday Tues and wed. Now last last night it's was on and off and then since about 3am it has been off completely. There must be some heavy storms around.
Brenda Stevenson 1 year ago
48888 Stanton, Michigan Out again. Our internet has been going off and on since last Saturday. It stay steady for Monday Tues and wed. Now last last night it's was on and off and then since about 3am it has been off completely. There must be some heavy storms around.
Mike 1 year ago
Down since 12:20 this morning. Cedar Springs 49319
Jonathon 1 year ago
49340 Remus, internet just came back on.. wonder if it will stay on?
Ron 1 year ago
Internet has been out since last night 8:13pm 49319 Cedar Springs
Alex 1 year ago
Internet just came back up, Greenville 48838
Devin 1 year ago
Internet was down since 12 last night. At 9am I reset modem and router and internet is now back up and running. Anyone that had an outage last night and this morning try resetting.
Kellie 1 year ago
48846-Ionia is down as well
Jamie 1 year ago
49677 - Reed City. No internet here. Tried calling, waited on hold for 45 minutes then pressed 1 for call back. That was 40 minutes ago and no call back yet.
Jonathon 1 year ago
49340 Remus internet down since midnight
David Lobert 1 year ago
No internet in the Lakeview/Six Lakes area. 48886
John 1 year ago
No internet. 49346 stanwood
Neil 1 year ago
Down since last night, Greenville 48838 still down this AM...
Dan 1 year ago
Out since midnight last night. Greenville MI. 48838
Cynthia 1 year ago
Baldwin, MI I was able to get through with tech support this a.m. They said there is a power outage in the server area and have to wait for the power company to restore power first.
Ruben 1 year ago
Switched from frontier to this one month ago. It's been out three times already! A subsidiary of some kind of a fly-by-night industry. Will we get a refund? I doubt it
db 1 year ago
Internet outage 48838 Hreenville, MI
Carrolin 1 year ago
No connection in Reed City this morning - 49677
Lauren 1 year ago
Internet is down in Ionia, any estimated restoration time?
Brian 1 year ago
Internet outage. Cedar Springs, 49319
Snoop 1 year ago
Is there an estimated return to service for Ithaca, MI 48847?
Wendy 1 year ago
Internet down since about 130 am in gowen
Kenneth 1 year ago
21486 Eight Mile Rd, Stanwood, no internet on 7-13-23
Brittany 1 year ago
49319 cedar springs Anyone know why is out or eta to be fixed?
Marla 1 year ago
Big Rapids out, placed a call for tech support, 10 people ahead of me.
Mike 1 year ago
Lowell, out since 11:30 pm 7/12/23
Gar 1 year ago
Internet out since 11:00 p.m. yesterday Lakeview
Todd 1 year ago
48847 ithaca, internet out since around 3 am. Tried to call support was at least 10 people in line before me.
Bill 1 year ago
49319 Cedar Springs No internet this morning
Deb 1 year ago
6:30am internet out sand lake
Jennifer 1 year ago
Internet still out 6:15 a.m. Stanwood, 49346
Jason 1 year ago
Internet down since midnight Pine Lake Ave 49319
Heather 1 year ago
Big Rapids, MI 49307 Wifi is out in Big Rapids & Rodney, has been since around 11:30pm