Common problems are:
Affected cities:
Comments on Rainier Connect
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About Rainier Connect
Rainier Connect is a small sized internet company that offers internet services solely within the state of Washington. It's South Puget Sound's main phone, cable TV & high-speed Internet provider for phone, DSL, cable & TV service in Tacoma, Puyallup, Centralia, Eatonville, Graham regions. The cable internet from Rainier Connect is made available to an estimated 43,000 people, that makes it the 79th largest provider of cable broadband in the US by coverage area. Also, in addition to cable broadband, Rainier Connect also offers DSL internet service to approximately 16,000 people locally.
Live outage map
Outage history
Reported outages on 18.12.2024:
There were a total of 3 outages at Rainier Connect. The most frequently affected cities were: Seattle
Reported outages on 16.12.2024:
There were a total of 1 outages at Rainier Connect. The most frequently affected cities were:
Reported outages on 15.12.2024:
There were a total of 3 outages at Rainier Connect. The most frequently affected cities were: Belfair, Tacoma
N.N 1 week ago
Internet down in Tacoma 98404
Fred 6 months ago
Rainier connect reporting outage on South Hill Puyallup since about 3:30 pm PST
Grace 6 months ago
Internet down since 9:00 am 98403 Tacoma
Adrian 6 months ago
98403 - Woke up at 8:50 to no internet. Time is now 9:11am
Major 6 months ago
98403,. No internet for past half hour, time now is 9:05 a.m.
David reilly 8 months ago
No interest, no one answers customer support. Why? 98466
Gia Mugford 8 months ago
Zip 98405, restarting modem now…
esc 11 months ago
more DNS barfing. I had to hardcode googles dns servers 8.8.8.8. Sigh.
ESC 11 months ago
dns server barfed around 11:45 today 5-10 min outage 98466
Ryan 1 year ago
98422 Tacoma - connection drops almost daily forcing me to reset my modem.
Josh 1 year ago
Just lost my internet in tacoma 98408
Ralph Korsstenson 1 year ago
Spotty Internet for entire Labor Day weekend
Susan 1 year ago
Reset modem three times. Zip code 98406, Tacoma
Des 1 year ago
98406....So Sick of the SLOPPY Inet service...You can't seem to keep your system up
Bonnie 1 year ago
Internet has been down all day. Reset router twice. Still down.
Margy McGroarty 1 year ago
No APPLE MLS on TV last night.
Jo 1 year ago
Internet went out 8 Apr 2023. 48 hours later still out. 98405, Tacoma WA
Mary Anderson 1 year ago
Tacona 98418. Internet connection network errors continuously through the day
Mary anderson.. 1 year ago
Unstable internet when on important zoom meetings, often must reboot modem in the past few days 98428 Tacona WA
Ted 1 year ago
98328, noticed internet connection lost around 4AM. Rebooted (2X) modem & router, all the usual lights are on but internet. Unfortunately on DSL to add to the frustration. Despite moneys from the ledgislature to provide fiber to rural communities. Hate monopolies!
John 1 year ago
Lost internet at 6pm on Wednesday (98467). Still down almost 12 hours later.
Kristin Macy 1 year ago
We are back up now too!
Robert 1 year ago
Went down. Unplugged modem for 1 min then plugged back in. Back on now.
Debbie 1 year ago
We are out in the 98446 area as well. ETA on when it will be up again?
Linda 1 year ago
Yet another outage. 98409, Tacoma
Kristine G. 1 year ago
98445, Tacoma/Midland — this is ridiculous. It’s becoming a weekly occurrence now where the internet just cuts out. I work from home. I left Xfinity for this reason.
StoaferLeZanya 1 year ago
98409 Tacoma. First night with RC and it's already problem city. Is this a common thing or should I just get back in bed with xfinity?
Em 1 year ago
98405, <1mbps (hovering around .3)
Desmond 1 year ago
I'm wondering if CHina is sending balloons over to block internet access!
Eric 1 year ago
Tacoma 98408 Internet out AGAIN been a serious issue with this company ...went off about 830am today 2/10/23 an hour gone by now and still down...seems to be becoming a habit with RC and being a streaming customer can't get TV at all without RC internet active.
L.C. 1 year ago
Internet Outage happened about 1:50 AM Tacoma 98407
v m 1 year ago
tacoma 98408 still no internet as of 930am, since 1am
Peter 1 year ago
Internet outage in Tacoma, 98408
Chris 1 year ago
Cannot connect to the internet in University Place, WA: 98466
Joshua Hunt 1 year ago
Internet just went down 98408 tacoma going to be hope it is back up in the morning
Mama 1 year ago
98466 internet down
N 1 year ago
Can not get internet Tacoma 98404
Davies 1 year ago
As a person and professional you couldn't get any better than @hephaestuslock on Instagram, he's a very reliable person and an excellent professional in the IT field. He's the type of person you want to work with, a person that is passionate, hardworking, and knowledgeable. You're The Best
Nanette 1 year ago
98407 Forced to go to to Rainierconnect streaming in Oct. Worst service ever. You literally have to hold the remote the whole time you are watching TV because the video freezes every 1-2 minutes especially during the day and evening. Better after midnight. I've signed up with two other streaming services as free trials and neither one of them does this. Switching, even though I've been with click, then rainier connect for 20 years and would like to support the local business but I'm done. If I have to go streaming, I'll go with one that works and gives the same channels (even more sports) at a cheaper price. (FUBO)
Shari 1 year ago
98465 internet is down been almost an hr