RCN Outages

ML 8 months ago
Naperville, 60565, RCN service down since this morning around 8am. As of 3:25pm, still no service

M Richards 8 months ago
We still don’t have internet connection Naperville 60565

Kay Dee 1 year ago
20020, DC: NO SERVICE since 3pm yesterday!! Definitely dropping service!

Anilkumar 1 year ago
Internet is not working since 3pm EST at zip code 20011

Monroe 1 year ago
Internet service is not working. It’s been down for the last 3 hours in zip code 10002.

Jw 1 year ago
Frequent outages 60712 for the last month. No notifications

Stephen Nadas 2 years ago
No internet since sometime between 340PM and 530PM est and now (825PM). Cable modem can't connect. Arlington, MA 02476

S.M. 2 years ago
18103 Allentown, PA I just lost internet a few minutes ago. I think the road crew in the development (Clearview Manor) may have gotten too close to a line.

KC 2 years ago
RCN Down at Skokie 60076! No Good :-(

Andriy 2 years ago
No internet in Naperville, 60565, several hours already.

Jay 2 years ago
RCN is having frequent outages in Naperville area 60564, ranges from few minutes to hours. Since transfer from WOW, the reliability has gone down significantly. Fix it or loose the customers..

L 2 years ago
What caused RC outage in Naperville 60564 on July 21, 2022?

Bob 2 years ago
RCN took over for WOW! last month and it has been TERRIBLE!!! Internet was completely out for a week. They blamed customer equipment, but it was a DHCP and possible IPv4 setup on their end. I still see errors for DHCP reply containing invalid info along with other errors that I never had with WOW!. The the cable TV started acting up and now is digitizing all over the place. Digitizes more with programs with movement like action movies. Now I also see that internet speeds vary based on web site. Do they throttle the speed based on web site? Certain sites get priority? They are either deliberate or incompetent or both. Mount Prospect IL. 60056

Kazan 2 years ago
60563 Naperville. All services, internet, cable TV, phone, down multiple times since Astound merged former WOW customers. Total blackout again since May 31, 2022, 3 days in a row with no services. Other neighbors are affected but Astound says it's not their problem & can't send a tech until June 8!!

Bill 2 years ago
Wow internet phone down for over a week customer service non existence no one can help lots of finger pointing never had this problem with wow

sharon p. 2 years ago
Internet is still down in Brooklyn, 11201. Customer support tech said this area is still affected, not sure why it's saying here that there's no known outages, because there is one still at 2am on 4/27.

sharon p. 2 years ago
internet down since 8pm in 11201 (brooklyn nyc)

Mike 2 years ago
Persistently unstable internet all evening, Washington D.C., 20005

Richard 3 years ago
RCN internet down in 60614.

Jordan 3 years ago
RCN internet down in Chicago 60657

Chicago 3 years ago
RCN down in Chicago

Stephanie 3 years ago
Internet keeps dropping intermittently all week. RCN reps claim is a city wide issue and dont know when problem will be fixed. Do reach out to RCN to provide credit ($15) if you are being affected by outage. Chicago 60653

Rachel Massay 3 years ago
Internet been down for two hrs. Now! They keep saying it’s an outage in the area

Tiandre Osborne 3 years ago
Internet is down for no apparent reason! Washington DC 20020

Marcus Powell 3 years ago
Internet down in DC for a day now.

Jacob 3 years ago
RCN down since 1pm est (internet, phone and cable). Washington D.C 20020

Katherine Mayer 3 years ago
No RCN internet all day at Church of the Atonement 60660 Chicago, IL. Hope it's back tomorrow!

A___ 3 years ago
Washington DC. Internet has been down since 3pm yesterday so over 15 hours now. Estimated remediation time moved from 8pm yesterday to 2am to 7.30am.

Jkm 3 years ago
Washington, DC 20017: more than 2 weeks of on and off internet. First tech support tells me "disconnect everything and wait 15 minutes then reconnect it". Work great for 2 days. Work great for 2 days then on and off again. At that time they said there's a service outage. The next day everything was fine, then it started coming back once or twice a day, no internet again! Now they're going to send a technician in a week. When I signed up for RCN years ago they were great they supplied a good product they had great tech support they had great customer service and now, they feel more and more like the crappy Comcast service I had and I'm getting ready to change again. You should too.

Kamal c 3 years ago
My location is Washington dc, Chinatown area and RCN SAID THE INTERNET WILL BE RESTORED YESTERDAY BEFORE 4PM APRIL 27TH IT IS NOW THE 28TH AND ALMOST 8AM AND STILL NO INTERNET ACCESS !!! DAMN I CAN'T WAIT TO SWITCH TO COMCAST !!! THIS RCN IS GARBAGE AND YET THEY CHARGE PREMIUM PRICES FOR HORRIBLE SERVICE!

John 3 years ago
For the past 4-5 days here in DC 20008, I had thought something was wrong with my iPhone, pages just wouldn’t load, etc. ect. I turned off RCN Wi-Fi and went with my carrier’s G5 and all is well. I’m still having problems with streaming services and my business PC (both with direct ethernet cables from the RCN modem) - acting up - badly during serious work. RCN has been very good, until it wasn’t good at all (to mention that they’re threatening to raise the price, and lose the foothold they have gained).

Zj 3 years ago
Down? 69657 Chicago