Common problems are:
Affected cities:
Comments on SpeedConnect
Let others know about your problems with SpeedConnect: Write comment
About SpeedConnect
SpeedConnect has a variety of internet services, among which is fixed wireless broadband that is created to serve the needs of areas where typical broadband solutions might not be available. Their services are recognized for valuing connectivity in regions with limited options.
Julie Spector 2 months ago
I have an outage again with my Internet. Had one two days ago. 86336. Sedona. Please advise as I am current on my payments for Internet service.
Diane 9 months ago
59404 Great Falls Once again last Monday we have no Internet! Of course all calls go unanswered and messages are not returned because, well why should you talk to your long-time customers. Last straw here, new Internet has been installed and Speedconnect is just an ugly memory!
RGMcC 9 months ago
Service down. Impossible to get any response. Starlink is probably my next option. Butte Montana. Zip. 59701
RJ 1 year ago
83301 Still no internet service after a week. Horrible service. My bill better reflect a month of mostly no internet service!
K H 1 year ago
Twin Falls, 83301 Another long lapse in internet sevice! It is off more than it is on. Beyond frustrating.
Christine Kerlin 1 year ago
83301 Twin Falls. Damm internet down. Again. Call 3 driffent numbers no one answered. I guess I going cancel hopefully I can get another Internet. This ridiculous.
Carolyn 1 year ago
3 weeks now, no internet, no way to communicate with Speedconnect, they are still asking me to pay monthly bill. Can someone explain why the server has been down and if it’s coming back on at anytime soon?
Ron 1 year ago
86327 Speedconnect has been sold to Vu Me Wireless you can even call them on 8663507978 I talked to them and said to disconnect and they said they would send a message but at least this was the first live body I talked with in months
Connie 1 year ago
Haven’t been able to get emails, error code says either username or password is incorrect. Haven’t changed either of these. Bummer! We only use this service for our email but will be changing that!
Kitty Harrington 1 year ago
Dewey 86327 We have had no internet since October 23 we have tried contacting but there is no way to do it as just recorded messages I have contacted the Attorney Generals Office for formal complaint. They are still taking funds I would encourage everyone to do this
tony wright 1 year ago
86334 Paulden - Believed to be out of business: According to information in BBB files, it appears that this business is no longer in business.
Max 1 year ago
Same as Ron below. Just. received past due notice. The Portal won't process any cards. No one answers the phone.
Ron 1 year ago
Dewey 86327 Login working but still no way to pay bill the site won't accept any new credit cards. Done fighting no one answers calls for 2 weeks. Sent my cancel notice in the mail
Julie Terral 1 year ago
I was able to log in...2 days later. I just kept trying and finally worked. Outside of San Angelo, TX
Kathryn M. 1 year ago
Able to log in to email after down since yesterday morning. Bay City, MI 48708
Barbara 1 year ago
48723 can't log into e- mail or log in to pay my bill . Says wrong username or password
Bobbette 1 year ago
76901 can't access email for 2 days now! No contact only recordings at company. Please help
Teresa Dillon 1 year ago
San Angelo, 76901. Unable to access email for second day in a row. Unable to reach tech support. Something is going on.
Vickie 1 year ago
Vickie 86327 No internet going on for 3 weeks. Customer service says all service reps are busy with frequent repeated phone calls. Very frustrating without internet and not to be able to be cancel my service.
Julie Terral 1 year ago
Still not able to log in and can't reach anyone by their phone number! This is so BAD!!!!
Candi 1 year ago
No internet since October 2 and no email as of today cannot use password to get email either
W. David Green 1 year ago
Unable to login to email 2nd day now. 76904 San Angelo
Mike Dominy 1 year ago
Unable to log in to email. "Invalid username or password." Been down for four days now. Email is the only account we now have with Speedconnect. San Angelo, TX
Dean Boris 1 year ago
Chino Valley, AZ, 86323 Having same problem as others: no internet for 2 weeks and now no e-mail. What can be done? Contact your state Attorney Generals' office and the office that controls utilities (here in AZ is is the Arizona Corporation Commission). And, demand at least one month refund. You can also stop payment on credit card or bank account.
Brian 1 year ago
Now cannot access speed connect emails! No service since oct. 24th. I now cruise the net with Hughes Net! So far so good! Their # : 866-482-0596.
jasonm 1 year ago
Can't log in to email. Tried calling number to report. No answer. Hillman MI 49746
Kathryn M. 1 year ago
Bay City, MI 48708 Unable to log in to email. "invalid username or password." Email is the only account we now have with Speedconnect.
Ron 1 year ago
I am in Dewey AZ. My login no longer works I have been calling them for 5 days on all lines no answer. They won't reply to any emails. I called their parent company in San Diego and that phone number gets an error unable to call from Verizon. I know the Michigan Frankenmouth office is closed it doesn't look good ad my password no longer works either.
Janey 1 year ago
Chino Valley, AZ no internet since 10/20. Can't get in touch with anyone, billing, technical, no one. We're moving and can't cancel service. No one will answer in any form. Still getting billed. Any ideas on who to call or contact. Supposedly they have an office on Floretine in Prescott Valley. Going by there today to see if anyone is even there. Don't exactly know what else to do. This better not affect my credit. And, don't know what to do with their equipment. What a disaster. Not sending anymore monies there way. Good luck eveyone.
Patty 1 year ago
86323 Chino Valley. Mike High internet has good reviews - and coverage - they are two weeks out scheduling new service - better call them now my people - and they actually call you back if you leave a message. They are inundated with calls for new service right now
J.E. 1 year ago
My internet has been down for almost a month. they only charged me 4.99 on my bill for my email. I hope they don't charge me full amount. I heard SpeedConnect went bankrupt from a friend. trying to get a new carrier. Worried I won't be able to cancel Speedconnect. J.E. 86326 Cottonwood
Brian 1 year ago
No service here in Prescott Valley AZ 86315. Six days and counting no service no texting no contact with company can’t get through to anyone. Does anyone have an alternative here in Poquito Valley the northside of Highway 89A we don’t get cable out here so no century link or spark light service. Thanks to anyone who answers Brian.
Lori Frechette 1 year ago
Prescott 86303- TPT speed Connect _no internet since Oct 24, 2023. No way to talk to anyone. Still got the billing statement yesterday and an email reminder like a week ago. No notice of any problems or plans to customers. The least they could do. Be honest.
Ashley 1 year ago
Chino Valley AZ 86323 Day 5 no Internet. This is Ridiculous! I tried calling twice with no answer!
Brad 1 year ago
86334 Paulden AZ. 4th day - nothing. Phone message states the outage is in Prescott, PV and Dewey. ???
Ben 1 year ago
It's been a week now no internet. This truly sucks can't reach anyone..
Steve 1 year ago
86334 Paulden Az. You would think someone could at least answer the phone.
Jim 1 year ago
no internet no service no help, changing provider!
Kevin T 1 year ago
No service since last week. No way to cancel or speak with anyone. Worst service ever! Horrible!!!!
Michelle 1 year ago
Sandusky mi 48471 Kip, ty for posting this info! My internet went out 8.20.23 I switched companies which took forever! I continue to get Bill's for speed connect and I just got 1 in the mail for $188, I spoke with the city manager here, he told me to mail the bill along with a letter to them ,telling them to stop service! And send it certified mail, wait for it to be returned and hold on to this letter, incase they send us to collections for there money, despite the fact the up and left and said nothing! I know that on the bbb website there are numerous complaints!! I dont know if contacting the ag here for Michigan is a option or even if a class action lawsuit is also a option? But we the consumers of speed connect need some thing done to protect us, for there screw up..I dont want this on my credit report!! I wasn't late ever in 6 years + on my bill....and I am sure anyone else reading this agrees with me?