Let others know about your problems with T-Mobile: Write comment
About T-Mobile
T-Mobile US, Inc., also known as T-Mobile, is a top wireless carrier in the United States. It is a joint venture between Deutsche Telekom AG and T-Mobile USA, Inc. About 81 million people use the service. The company also sells T-Mobile-branded accessories and products.
Chris H 2 years ago
T-Mobile data services has been 100% down for the past 3 hours according to T-Mobile customer service, (Washington, DC area my specific zip code 22152 Springfield, VA) Data service has been restored as of 10 minutes ago 10:30am.
T mobile you merged with sprint, nothing more to say. My cell phone Internet is down 2 years ago
Cedar Hill texas
Derrick Miller 2 years ago
Service down 3 days now....
Sonny 2 years ago
My service tower has been down for almost 3 days now. Osseo,mi,49266
Candy NuttMelton 2 years ago
74852 Macomb ok
bart 2 years ago
no service in Marshalltown iowa
Patrick Mader 2 years ago
No internet or phone in Franklin NH
Mike 2 years ago
Same as Ken B: No 5G service from local tower for several days. Rochester, NY 14617
Ken B 2 years ago
No 5G service from local tower since Feb 8. 4G only. Checking on Verizon Internet service. Royston, GA 30662
Wanda R 2 years ago
30092 Norcross/Peachtree Corners - Intermittent ability to receive and/or send calls since 1/20/2022.
mason 2 years ago
my phone will not connect to the service or send any texts for the past 2 days. 53555 Lodi wisconsin
Caroline 2 years ago
Internet on phone not working phone service is in and out. Alb nm 87109
Gene Snyder 2 years ago
23185 Williamsburg Virginia My Social Media Doesn't Work But My Video Streaming Does. Something Is Up Right Now
Mathew M 2 years ago
T-Mobile is still slow in Plano, TX- 75025. No end in sight, the customer service is saying tower upgrade and each day the estimated time of fix changes. We have three cell phones and home internet. All 4 equipment is slow. Thinking of cancelling T-Mobile.
Tim 3 years ago
1 bar. Intermittent voice, no data/internet. Portland 78374
Rubin Cohen 3 years ago
No service at all [no phone, no texting] in 13078, Syracuse NY as of 1400 Sunday Nov 7
joseph chambers 3 years ago
Tmobiles internet seems to be getting less reliable every month.
William Wood 3 years ago
37128 Murfreesboro, Tn Home internet service. Internet is down
Jim Ryan 3 years ago
I am without home internet service for going on four hours now. You can't work from home if your service is down. Now, about phone service... New phone. 5G continuously goes down. I am ¼ mile from the tower! Have to toggle between LTE 3G and even 2G • Every • Single • Day -- at least 1 dozen times. They convinced me the issue was with my phone. Upgraded to a new device. Same issues. Then I'm informed that the towers "closest to my location" are undergoing repair/upgrading and to be patient.. It could take several weeks. By the way.. a telephone or in-store representative is the "public face" of every product supplier or service organization. After numerous complaints on one occasion, I was told by a not-so-proficient-in-english halting, East Asian rep (reading from a script) that this was "my" problem, not the company's. That same day, I waited at the counter in a T-Mobile store while the in-person rep finished his personal call, peppered with several inclusions of the word "fuck". As I explained my issue with what I was told prior was a faulty handset, he replied "look, bro'.. I only work here." WTF???? In frustration, I said that maybe I should go back to AT&T. He impatiently looked me in the eye and said "maybe you should." I'm wheelchair bound and without a car. After my AT&T store relocated, I went with T-Mobile, as their store is across the street from my residence. The convenience isn't worth the frustration. I'd rather take public transportation as my needs require. Let me say this.. I would be willing to bear with the outage issues if I were treated with consideration and respect by fully informed store salespersons and knowledgeable, intelligible telephone representatives. As you might discern, yes, I'm pissed off! Souderton, PA 18964
Louis Fontana 3 years ago
My boost t mobile cellphone service stopped on Sunday in the middle of a text , they sent me a new sim card I go yesterday still no service , this has to do with these companies merging and having the proper service ready in certain areas I think and In the meantime there bull shitting us , I don't have a phone for 6 days now , how do they know I don't need my phone to make a living? they don't care is the problem
Louis Fontana 3 years ago
My boost t mobile cellphone service stopped on Sunday in the middle of a text , they sent me a new sim card I go yesterday still no service , this has to do with these companies merging and having the proper service ready in certain areas I think and In the meantime there bull shitting us , I don't have a phone for 6 days now , how do they know I don't need my phone to make a living? they don't care is the problem
Bryce 3 years ago
The service is really shitty I can’t believe I even signed up with T-Mobile. Everyone around me has perfect signal and gets super fast data meanwhile I have trouble just opening up my safari to google something. It took me almost 5 mins just to get to this page and leave this comment. I hate T-Mobile and I hate it’s stupid ass service. Fix your shit T-Mobile. I pay way to much to be lagging this damn hard. Cannot wait to switch to AT&T. Im done with this shit. Johnson City KS 67855
Laura Ranson 3 years ago
T-Mobile is literally the worst. I have never had so many network and hacking issues as I have since I changed over to them. Surprise surprise the network is down again. I NEVER thought I would say this but I cannot wait to go to AT&T.
Susan Good 3 years ago
Northeast TX 75448 - complete black-out - towers all around me believe it or not out here in the country, NO T-Mobile service between Commerce and Paris, TX.
P 3 years ago
Getting an error message saying caller blocking is active yet it isn't and unable to send or receive text messages
Craig smith 3 years ago
Home internet is maxed out at 0.79 maps on Phone and router boxes. We live less than 1/2 mile from the nearest tower. This is day 3. WTH??!?!?? LEXINGTON TN 38351
Kenneth McDonald 3 years ago
My home internet has been out since 7-24 -2021 I have talked with 5 different persons and still no solution to the problem, Sylacauga 35150
christopher kemmerling 3 years ago
not receiving any service in columbus oh, near columbus international airport 43219
Dissatisfied customer 3 years ago
T mobile is a piece of shit...internet keeps going out and can't even text the past few days when it's worked fine all along...get your crap straight or you gonna lose alot of customers
George skoken 3 years ago
I live in Yakima WA and my 5g internet service keeps goin out and cannot get online till it reappears and a few min. Later it connects. Id like to kniw why
Dan Berryhad 3 years ago
Had good service little over a year.last couple days service up and down or non exictant almost no app service whats problem.64484 rushville mo.
Dan Berry 3 years ago
64484 rushville mo.
Mark L. Clark 3 years ago
Sporadic service for 2 weeks now. Tech support says my area is undergoing upgrades and would be fixed by June 18th. Called support again on the 22nd and was told July 7th. The tower I rely on has been on and of dozens of times per day and is unacceptable.
Easter Taylor 3 years ago
I have had issues since January. Constantly do not have data/internet. Have to shut down phone and restart throughout the day. Everytime I call in. Here the same thing. Working on towers. One more week. Tired of being offline so many times a day. So time to do the switch to another phone service. Colorado Springs 80907
john p 3 years ago
you consistently push low-end phones! your service sucks and I'm done! going to Verizon
john 3 years ago
77357 new caney tx cellphone constantly shows low signal and consistently will not do anything with 5g.im considering taking my business elsewhere
Xapis perez 3 years ago
People can not hear me on their end. I thought it was my old phone. This is a brand new phone and same issue.
JT 3 years ago
Miami - 33126 -- I'm near the Miami International Airport - I've been with TMobile for 2 years perfectly!! Great Service for Good $$. For the past 3 weeks I cant make calls consistently as they don't connect or people cant hear me. All from myside is the same; no Phone changes, I didn't move, yet I cant make calls, the data is fine. Called T-Mobile 7 time and Customer ervice Credited account, Techs did trouble shooting and nothing. Had Apple run diagnostics remotely and no hardware issues were found. I advised this to TMobile and all is still the same. I'm now waiting for Tmobile to advise me for the last time as to what is happening and if no response or solution is given by today; I will need to go to ATT. Not sure if this has anything to do with their Sprint Merger and or their Tower Improvements. But having a person without a reliable phone service for 3 weeks is unacceptable, specially that I don't have a landline as a back up for emergencies. --- -- Had anyone in my area been having these types of issues?
JCB 3 years ago
"....No Service" keeps happening I have unlimited I pay around $130 and this is way too slow fix your piece of shit. 96080 Red Bluff CA
Monique 3 years ago
29483, Summerville sc . My boyfriend has no service . He can text ...... but he can’t call or FaceTime . When he call it says this phone number is out of service . When we FaceTime it just says connecting . . I cant see his location . This is like the 4th time this year and 2nd time this month