Common problems are:
Affected cities:
Comments on Vexus
Let others know about your problems with Vexus: Write comment
About Vexus
Vexus is a reliable internet service provider in the US. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. One can speed test via the tool available on the website. Assistance via call can be received if the internet connection goes offline. If the problem persists one can directly report any outages.
Live outage map
Outage history
Reported outages on 20.12.2024:
There were a total of 1 outages at Vexus. The most frequently affected cities were: San Antonio
Reported outages on 19.12.2024:
There were a total of 1 outages at Vexus. The most frequently affected cities were:
Reported outages on 18.12.2024:
There were a total of 1 outages at Vexus. The most frequently affected cities were: Los Angeles
Marty 2 weeks ago
Massive problems in Amarillo due to an equipment transfer gone wrong. Could be down for days. 79106
[email protected] 2 weeks ago
Amarillo 79109, Dec 2, 2024 - 4:12 p.m. - IT looks like Vexus is up and running again. Great speeds and usually very reliable. We will continue to use them for the foreseeable future.
[email protected] 2 weeks ago
79109 Amarillo: 12/02/24 3:06 p.m. Like many others, our business runs entirely off the internet. It would be nice if Vexus could at least put a blurb to state that they are aware of this issue and are working on it or, at the least, answer the phone. While outages are a simple fact of life, and Vexus has been extremely reliable for us over the 3 years we've used them, poor communication is not helpful.
[email protected] 2 weeks ago
79109 Amarillo: 12/02/24 3:06 p.m. Like many others, our business runs entirely off the internet. It would be nice if Vexus could at least put a blurb to state that they are aware of this issue and are working on it or, at the least, answer the phone. While outages are a simple fact of life, and Vexus has been extremely reliable for us over the 3 years we've used them, poor communication is not helpful.
Gary 2 weeks ago
Our business runs everything off internet, we have been down almost all day. I've tried calling and get a busy signal, got through one tine but have no option to speak with anyone. We recently switched from Pathwayz, at this moment regretting it.
KyrieSystems 2 weeks ago
Amarillo 79109: Dec 2, 2024 2 p.m. Does anyone have a working Vexus phone number? The only two I've found are +18063981155, the local Amarillo number, which rolls into a circuit dead sound after 2 rings, and +18006582150, the toll-free number, which goes straight into an automated system which doesn't respond to the keypresses it instructs a person to use. VERY frustrating and disappointing.
Erin 2 weeks ago
Pampa TX, I’ve had no service for a little over an hour. I see people on Facebook I know who have Venus are also having the same issue today. This is the second outage in a month.
MatthewT. 2 weeks ago
79109 Amarillo: 12/02/24 12:46 p.m. Vexus access to internet stopped working about an hour ago. Hopefully they will get it resolved soon. Otherwise, Vexus had been an outstanding internet provider for me. I look forward to this issue getting taken care of quickly and a continuing relationship with them in the future.
Johnathan C. 2 months ago
Amarillo Tx 79104. I've had this problem all day since 2 pm. Been out of home since expecting maybe it'd be resolved but it's still out, and I couldn't even get ahold of customer service when it happened which is why I just went about my day. What the hell is going on?
yuh 5 months ago
abilene tx...
KendalJohnston 6 months ago
Abilene TX 79606 down since 7 pm
Makayla M. 6 months ago
Vexus is out and sending red lights/saying no wired internet connection. 79605 Abilene Tx.
Johnathan C. 6 months ago
New problems again, in Amarillo, Tx, 79104.
Johnathan C. 7 months ago
Down once again in Amarillo Text 79104
Johnathan C. 7 months ago
Still down in Amarillo 79104
Johnathan C. 7 months ago
Still down in Amarilli, Tx. 79104.
D 7 months ago
Amarillo Internet down through vexus 79110
Taylor 7 months ago
Amarillo down again 79118
Johnathan C. 7 months ago
Down in Amarillo, Texas 79104
Mr. Mystery 7 months ago
Down in Amarillo.....damn it
Jenni 7 months ago
Down Wichita Falls
Dan 8 months ago
Burkburnett 76354 no service. completely down
Naylene 8 months ago
Out in Wichita 76309 since about 11pm or so
Tammi 8 months ago
Wichita Falls tx out
J 8 months ago
Outage, no service 76354, Burkburnett
Chuck 8 months ago
Wichita Falls, 76309 Internet outage for over an hour.
Katie 8 months ago
76367 Iowa Park Internet is completely out.
Benjimen 8 months ago
76309 Wichita Falls WiFi is completely down. Nothing is working. Tuesday 12:39 am
michael 8 months ago
slow internet, averageing 90 mbps even tho im paying for 400mbps. Abilene, 79605
Johnathan C. 8 months ago
The fact that the Internet has gone down twice in one 24 hour period is absurd. Amarillo Texas 79104
Johnathan C. 8 months ago
Down again in Amarillo Texas 79104
Anon 8 months ago
Down in Plainview tx 79072
Ashley 8 months ago
Outage since about 8:30 pm Plainview, TX 79072
Ashley 8 months ago
Outage since about 8:30 pm Plainview, TX 79072
Ashley 8 months ago
Outage since about 8:30 pm Plainview, TX 79072
Tae 8 months ago
Is anyone having Internet issues near Lubbock TX
Chris 8 months ago
No connection since 10am here too. Amarillo 79107
Johnathan C. 8 months ago
79104, Amarillo, Tx
Johnathan C. 8 months ago
79104, Amarillo, Tx
Johnathan C. 8 months ago
Apparently haven't had Internet since 10 am still don't