Common problems are:
Affected cities:
Comments on Vexus
Let others know about your problems with Vexus: Write comment
About Vexus
Vexus is a reliable internet service provider in the US. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. One can speed test via the tool available on the website. Assistance via call can be received if the internet connection goes offline. If the problem persists one can directly report any outages.
Robert 1 year ago
Little to no internet. If it does connect it is very slow. Has been slow for about a month now. Today no connection. Abilene 79601
Roy Wakefield 1 year ago
79606 Abilene I have no phone service.
Adri 1 year ago
Internet has been out since around 12pm 79107 Amarillo
Sucatash 1 year ago
Should never have switched to Vexus.Amarillo 79106
MATTHEW 1 year ago
Internet has been god awful slow all day 79015 canyon
Alan Gomez 1 year ago
Amarillo 79119 is out has been since about 3pm and it's currently 4am
Bob 1 year ago
Yep 79118 second time in as many weeks
Bobby Walker 1 year ago
I was just told that I'd have to pay $1 now and $46 a month to have help with my (PAYED FOR) Internet outage. That's ridiculous!
Nolon W. 1 year ago
79107 Amarillo 2nd time there has been an outage without any explanation, next time I will just be switching services again
Bobby Walker 1 year ago
79110 Amarillo, Tx We lost Internet about 2 weeks ago and it was out all night. Can you give me an estimate of when it should be restored?
Joe Kenneally 1 year ago
79118 2nd outage in under 2 week this is unacceptable nothing from anyone at vexus to let me know what's going on either
King 1 year ago
Twice in 2 weeks and no communication about the service being down again. Amarillo 79106
J 1 year ago
Internet down Amarillo 79102
Johnathan C. 1 year ago
Internet down in Amarillo 79104
Denise 1 year ago
79106 Amarillo Internet down again, 3 times in less than 6 months
juan 1 year ago
internet down cant run our business lubbock texas zip code 79412
Jeremy Stone 1 year ago
Internet speeds and service extremely low. Cant load basic pages on weather apps or news 75702 Tyler Texas
Connor 1 year ago
Still down in Lubbock, 79414. Off and on all day, never solid connection though. FOR THOSE ASKING ABOUT OUTAGE CREDITS: You can go to their website and apply to get money off of your bill for the service you didn’t receive these past few days.
Adri 1 year ago
Amarillo 79107 Service was up and running for like 30mins and now down again
Hoss 1 year ago
79601 Abilene Internet out since last night around 9pm
MATTHEW G 1 year ago
79015 Canyon is still out
Angela Simpson 1 year ago
76302 still down in parts of Wichita Falls
Ultra Boss 1 year ago
79608 Abilene No internet, business account, over 10 people deep in the phone queue when you call. 2nd major failure in the last couple months.
Bobby 1 year ago
79605, been out for 14 hours!!
Aaron Henderson 1 year ago
Amarillo 79101 Got a hold of a vexus person I know after losing service last night and it still being down today. There was a major supply line cut south of Lubbock last night. No timeframe on when it will be fixed and working again.
Matt 1 year ago
Still no service in Amarillo 79110. Just had service put in 3 or 4 days ago. I’ve half-expected to hear from them by now on at least what the issue is?
Ryan 1 year ago
79606. Internet out since 9pm last night!! Waited more than 2 hours on hold just to speak to someone. Been a customer over a year. Always an outage.
Johnboy 1 year ago
79015 Canyon
Erik 1 year ago
Internet down since 8pm last night, can’t get through on the phone to customer service. Unacceptable!!!
Lyndsey Hoover 1 year ago
79412 lubbock. It says we have internet but no connection. Been this way since last night. We need an update. We've only been with vexus for a month now and service is glitchy.we constantly get kicked off internet we are paying for the 1Gig so it shouldn't be doing that.
H.paslay 1 year ago
Internet down in amarillo for 7 hours now no updates.
A.Tate 1 year ago
Internet out since 9 pm last night. 76308
Johnathan C. 1 year ago
It's been nearly five hours since the outage here in Amarillo and there still has been no updates 79104
Aad 1 year ago
79423 Lubbock, Internet down since 21:25 01/26 as of 23:52
Johnathan C. 1 year ago
It would appear that most internet providers have outages all across Texas and it's not just Vexus but still nearly three hours down is a bit much to handle without any updates from the isp
Mark 1 year ago
79606 Internet down for over 2 hours. Switching back to Optimum..
J. 1 year ago
No internet couple hours, Amarillo
Justin 1 year ago
What's outage credits? And has anyone been able to get thru via phone
Joe 1 year ago
Internet is down, pls help 79103
En 1 year ago
What is estimated down time?