Let others know about your problems with Vexus: Write comment
About Vexus
Vexus is a reliable internet service provider in the US. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. One can speed test via the tool available on the website. Assistance via call can be received if the internet connection goes offline. If the problem persists one can directly report any outages.
Melissa Stell 2 years ago
Service SUCKS!!! Cannot get ANY help for total outage. Lubbock Tx 79423
Melissa Stell 2 years ago
79423 Lubbock Texas...why is Vexus not working
Junior 2 years ago
In the 79107 Amarillo tx area is anyone else WiFi offline due to the weather?
Pecker 2 years ago
Out in neighborhoods but phone techs don't seem to believe it. Think problem is at individual houses. Goes on all the time. Hammond 70401
Adkkslk 2 years ago
Still out off Soult in Mandeville, la. 70448.
Keith 2 years ago
Back up in Mandeville
Terri 2 years ago
Up in amite 70422
John 2 years ago
Just came back up in Mandeville!
Bryan 2 years ago
Still out in Covington it's been hours
Adkkslk 2 years ago
Out in Mandeville since 12:30. Long hold time, power outage in all of louisiana. 70448. Time now 4:24
RAH 2 years ago
Down in Covington Louisiana for past few hours. Customer Service said that "All of Louisiana is down" C'est la vie
Robert S. 2 years ago
Internet down in Mandeville, LA 70448. Customer service said it's statewide for Louisiana and they don't know the reason as of 2:45pm.
Utopia 2 years ago
Vexus is down in Ponchatoula. 70455
Adrian 2 years ago
Hammond, LA 70401 Recieved a text about service interruption in my area and I was fine, 10 minutes later and no internet.
Greg 2 years ago
Service down in Covington Louisiana for over 30 minutes
Kelly 2 years ago
Hammond is down, no internet
William 2 years ago
Out in Abita Springs, LA. Please fix asap as our business relies on the internet.
Jiab 2 years ago
Vexus Internet outage. No customer service but stupid automated response message Yada…yada….has been put on hold forever!!! Mandeville, LA 70448
Keith 2 years ago
Complete Outage Mandeville, LA 70448
Stephen 2 years ago
Covington 70433 Internet down. Waiting on hold now for about 40 min.
kt 2 years ago
Internet down Mandeville, LA/ 70448. As usual, their site has no info, and their phone-lines are full.
J. R. 2 years ago
79603. No internet since Jan 1. Called and went thru the things was told to do and nothing, so was scheduled a repair Jan 3. Grrrr
J. R. 2 years ago
79603. No internet since Jan 1. Called and went thru the things was told to do and nothing, so was scheduled a repair Jan 3. Grrrr
Jack 2 years ago
Internet was out about 4 hrs yesterday afternoon. Now it’s out again on Sat night, on and off last 2 hrs, now just off here in Slaton, 79364.
Kimberly 2 years ago
He's very determined in what ever he does and hacking account is one of the things he does best. I want to say thank you to @hephaestuslock on Instagram for his contribution in getting me back into my account.Your commitment has been exemplary and your hard work is an inspiration to everyone around you.
Jeremy B 2 years ago
Outages during football and it’s still out.
Ryan 2 years ago
79424 Lubbock Down this morning. Have unplugged all and let sit for 15 minutes. Nothing when plugged back in. So far not so good with VEXUS. Installation at home and business was a mess, billing promises weren’t kept until I spent two hours arguing with rep about what the salesman told me regarding no install fees and monthly rate, and now outages. Very disappointed I switched and really don’t want the hassle of going back LOL.
Matt 2 years ago
Did I make the wrong decision to switch??? No internet since Tuesday morning about 11 AM in Abilene! Still none! 79603
Azraelle 2 years ago
I live in the Southlawn area of Amarillo- 79110. Woke up this morning to no wifi. I went to my office and the light on my Eero was red instead of white. I unplugged everything and gave it a couple minutes before plugging it back in but the light turned red once it booted back up. Got a text around noon saying they're "working on it". It's now 1:30am and I have not had wifi all day. I've never had a wifi outage that wasn't resolved within a matter of hours with any other provider I've had wifi service with before Vexus. I just switched from AT&T in mid November. Haven't even had this service a full month, and I'm already questioning my decision to switch.
Maria 2 years ago
79423, Lubbock. Just switched to Vexus, hopefully this is not a common ordeal. No internet since 2pm.
Carla 2 years ago
79413 - Lubbock Texas- Vexus down since this morning and no fix yet to be seen. Not sure if something blew on their end but all day outage must be pretty serious. We just switched to Vexus and love the speed - I hope these outages are not a regular weekly occurrence. Remains to be seen for a timely solution- hope it gets solved tonight. I seriously don’t think there are a team of techs huddled around the mainframe trying to solve this issue but if there are May God Bless them and help them fix this dang thang!
Mike 2 years ago
79107 Amarillo This happened the first week in November. I love the greatly reduced price compared to ATT, but I’m curious if I should expect this to be a regular occurrence.
Joe 2 years ago
79602 Abilene On and off, very irritating
Dan 2 years ago
79119 Amarillo Been in and out now for hours. Constant texts that we are working on it. Still in and out! Reminding me now of my last carrier!
Gina 2 years ago
79072 Plainview I called as well and the rep said it was a known outage with no ETR and hung up!
Plainview806 2 years ago
Been shotty all day. Tried calling but have been hung up on four times now.
Chris 2 years ago
76354-Burkbunett Internet has sporadic most of the day. Called and they confirmed they were having issues.
Justin 2 years ago
76367 Iowa park has garbage speeds of less than 100mb and can't connect to psn at all. Figure it out now or I'm switching from this sub-par network!
Arza Caudill 2 years ago
Service has been bad since this afternoon. Unable to connect with many websites. I live in Amarillo tx 79119. I can't find anyone to verify connectivity problems or when you expect to have them fixed. I've called but I'm unable to speak with anyone. I'm on hold, it's been almost 30 min, and there is always 10 callers ahead of me.
Ultimate Boss 2 years ago
vexus total outage in Abilene send help SOS I can't play Roblox 79608