Let others know about your problems with Vexus: Write comment
About Vexus
Vexus is a reliable internet service provider in the US. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. One can speed test via the tool available on the website. Assistance via call can be received if the internet connection goes offline. If the problem persists one can directly report any outages.
Adkkslk 1 year ago
Out in Mandeville since 12:30. Long hold time, power outage in all of louisiana. 70448. Time now 4:24
RAH 1 year ago
Down in Covington Louisiana for past few hours. Customer Service said that "All of Louisiana is down" C'est la vie
Robert S. 1 year ago
Internet down in Mandeville, LA 70448. Customer service said it's statewide for Louisiana and they don't know the reason as of 2:45pm.
Utopia 1 year ago
Vexus is down in Ponchatoula. 70455
Adrian 1 year ago
Hammond, LA 70401 Recieved a text about service interruption in my area and I was fine, 10 minutes later and no internet.
Greg 1 year ago
Service down in Covington Louisiana for over 30 minutes
Kelly 1 year ago
Hammond is down, no internet
William 1 year ago
Out in Abita Springs, LA. Please fix asap as our business relies on the internet.
Jiab 1 year ago
Vexus Internet outage. No customer service but stupid automated response message Yada…yada….has been put on hold forever!!! Mandeville, LA 70448
Keith 1 year ago
Complete Outage Mandeville, LA 70448
Stephen 1 year ago
Covington 70433 Internet down. Waiting on hold now for about 40 min.
kt 1 year ago
Internet down Mandeville, LA/ 70448. As usual, their site has no info, and their phone-lines are full.
J. R. 1 year ago
79603. No internet since Jan 1. Called and went thru the things was told to do and nothing, so was scheduled a repair Jan 3. Grrrr
J. R. 1 year ago
79603. No internet since Jan 1. Called and went thru the things was told to do and nothing, so was scheduled a repair Jan 3. Grrrr
Jack 1 year ago
Internet was out about 4 hrs yesterday afternoon. Now it’s out again on Sat night, on and off last 2 hrs, now just off here in Slaton, 79364.
Kimberly 1 year ago
He's very determined in what ever he does and hacking account is one of the things he does best. I want to say thank you to @hephaestuslock on Instagram for his contribution in getting me back into my account.Your commitment has been exemplary and your hard work is an inspiration to everyone around you.
Jeremy B 1 year ago
Outages during football and it’s still out.
Ryan 1 year ago
79424 Lubbock Down this morning. Have unplugged all and let sit for 15 minutes. Nothing when plugged back in. So far not so good with VEXUS. Installation at home and business was a mess, billing promises weren’t kept until I spent two hours arguing with rep about what the salesman told me regarding no install fees and monthly rate, and now outages. Very disappointed I switched and really don’t want the hassle of going back LOL.
Matt 1 year ago
Did I make the wrong decision to switch??? No internet since Tuesday morning about 11 AM in Abilene! Still none! 79603
Azraelle 1 year ago
I live in the Southlawn area of Amarillo- 79110. Woke up this morning to no wifi. I went to my office and the light on my Eero was red instead of white. I unplugged everything and gave it a couple minutes before plugging it back in but the light turned red once it booted back up. Got a text around noon saying they're "working on it". It's now 1:30am and I have not had wifi all day. I've never had a wifi outage that wasn't resolved within a matter of hours with any other provider I've had wifi service with before Vexus. I just switched from AT&T in mid November. Haven't even had this service a full month, and I'm already questioning my decision to switch.
Maria 1 year ago
79423, Lubbock. Just switched to Vexus, hopefully this is not a common ordeal. No internet since 2pm.
Carla 1 year ago
79413 - Lubbock Texas- Vexus down since this morning and no fix yet to be seen. Not sure if something blew on their end but all day outage must be pretty serious. We just switched to Vexus and love the speed - I hope these outages are not a regular weekly occurrence. Remains to be seen for a timely solution- hope it gets solved tonight. I seriously don’t think there are a team of techs huddled around the mainframe trying to solve this issue but if there are May God Bless them and help them fix this dang thang!
Mike 1 year ago
79107 Amarillo This happened the first week in November. I love the greatly reduced price compared to ATT, but I’m curious if I should expect this to be a regular occurrence.
Joe 1 year ago
79602 Abilene On and off, very irritating
Dan 1 year ago
79119 Amarillo Been in and out now for hours. Constant texts that we are working on it. Still in and out! Reminding me now of my last carrier!
Gina 1 year ago
79072 Plainview I called as well and the rep said it was a known outage with no ETR and hung up!
Plainview806 1 year ago
Been shotty all day. Tried calling but have been hung up on four times now.
Chris 1 year ago
76354-Burkbunett Internet has sporadic most of the day. Called and they confirmed they were having issues.
Justin 1 year ago
76367 Iowa park has garbage speeds of less than 100mb and can't connect to psn at all. Figure it out now or I'm switching from this sub-par network!
Arza Caudill 1 year ago
Service has been bad since this afternoon. Unable to connect with many websites. I live in Amarillo tx 79119. I can't find anyone to verify connectivity problems or when you expect to have them fixed. I've called but I'm unable to speak with anyone. I'm on hold, it's been almost 30 min, and there is always 10 callers ahead of me.
Ultimate Boss 1 year ago
vexus total outage in Abilene send help SOS I can't play Roblox 79608
Dalton 1 year ago
76309 all access is showing green by internet will not link to anything. Need help please.
Suzy 1 year ago
79041 Internet down this morning. Troubleshooting steps done. Still no service.
Coach 1 year ago
79602 Internet down for about 30 minutes now. Already followed troubleshooting steps. No service.
Christian 2 years ago
76302 outage started about 15 minutes ago... working from home this is not good
Dwill 2 years ago
Iowa Park 76367 is vexus internet down again
Josh 2 years ago
Internet went out a little after midnight and still isnt back up as of 7am. is there an outage? 79605 Abilene,Tx
chris 2 years ago
Wifi still out. Abilene TX 79601
chris 2 years ago
vexus down 79601 pls solve, thank you.
Jeff 2 years ago
Venus down 79605 abilene