VTel Wireless Outages

Damien 1 year ago
Internet out in Chester 05143

Patience 1 year ago
No internet since last night.

Bob 1 year ago
05156 Springfield. The report shows no issues. Reset router but still no connection. Using phone.

Harris 1 year ago
Experiencing intermittent service and low speeds. Usually 20 Mbps, getting 3 Mbps with long ping times like 430 ms. 05602 Montpelier VT

user 123 1 year ago
Only getting 2,28 down and 1 mbps up for some reason tonight here in Chester

Liz 1 year ago
Haven’t had connection (internet, phone, tv) since yesterday. It tried to come on last night a few times but promptly went out again. I’m Chester.

Brian 1 year ago
05738 no phone or internet for about 8hrs. phones at VTEL do not answer.

Brian 1 year ago
05738

Laskey 1 year ago
05143 Chester No internet/Phone

watts 1 year ago
05154 internet out

Matt 1 year ago
05346 west west. Internet out for over an hour now

janet spencer 1 year ago
Internet, phone and TV all down. No reply to customer service line. Maddening!

Mari 1 year ago
Pawlet, 05761 Vtel phone & internet down. Can't even call them - doesn't connect. Their website is down, too

Michael 1 year ago
05773 - internet out at 10:30ish

Asheley Kapelewski 2 years ago
Middletown Springs VT 05757 Phone and internet were down this a.m., Tuesday, May 31st between 9:30 and 10:30 am. Just wondering why? Never seen them down at the same time unless the problem was in our system. Phone was the biggest concern since we have no cell coverage at our house.

Patti 2 years ago
Can’t record and cannot search since loss of tv over a week ago. 05035 Bridgewater

SandraMae 2 years ago
Live in Danby area as like everyone else, we also have not had TV for days, and yes it really does stink but Vtel is doing their best. I just want everyone to know that if you go to vermontel.com>network-status it does give us all updates and even a explanation as to what happened. All I can suggest is find something to do that you may have putting off (perhaps from watching to much TV LOL) and do it. Nows the time to do it, right? I must say that we've got a ton of yard work done over here :) so trust me when I say I can't wait to watch TV and the best part of it all is I can watch it and relax when it does comes back on because all my yard work will be done!! Please try not to blow up at Vtel, it truly isn't their fault. Unexpected things do happen in all our lives time and time again, and something my mother always said, "No sense in getting mad at something if you can't fix it because it isn't going to benefit you or change things by doing so, so just except it for what it is and have a better day".(shes a very wise woman).. BTW, I think our TV's might be working soon.When I turned mine on instead of it reading Vtel it now says Connecting with registration server, has anyone else got this on their screen? What does it mean?

Mark B 2 years ago
05602 Middlesex — Would love an estimate on when service will be restored to the Bolton tower. Also, is there a way to let tech support know when there is a system issue? I spent a half hour on the phone with tech support, who had me restart my modem and outdoor antenna, etc. When I got off the phone, I checked my email on my phone and saw that VTel had sent an email out 2 hours earlier, explaining that the issue was a power outage that had affected part of its network. How was tech support not informed of this? That would have saved them and me a bunch of time. Maybe change your protocol and inform tech support whenever there are known system issues?

Kelly 2 years ago
Had to move back into parents because of serious health issues. Unable to move around due to move car accident that left me paralyzed from waist down and TV is the ONE THING I look forward to and now I don't have that either!! What is wrong with your engineers, apparently they never received their license....Its been 3 days Vtel, STILL NO TV!!! Your going to lose A LOT of your customers and don't be surprised if we dont pay our bill on time next month,or should I say the entire bill. I hope your considerate enough to take at least 40% off our bills due to the fact YOUR ENGINEERS cannot only fix the problem but take into consideration the hassle and stress you've put on us all...way to go Vtel, might want to consider lighting a flame under their asses, perhaps then they'll fix the problem!!

Pam Novak 2 years ago
When will tv be back going on 3 days! Hope there will be a credit! Bridgewater Corners vt 05035

Alison David 2 years ago
I would love an update by email. Thank you. Chester, 05143

Deanna 2 years ago
I asked for an update via email and they have responded - no estimate of return yet.

Patty 2 years ago
05143 Chester. Hey Vtel, how ‘bout an update? Closing in on 24 hrs…

Charlie 2 years ago
Pawlet 05761. TV has also been out here since yesterday afternoon. We got one email when it started and nothing since. It would be nice if they sent out and update or listed something on their website.

Constance Swenor 2 years ago
Middletown Springs vt 05757 changed to your company cause of all the outages on direct tv and no communication it seems your company doing same. You have to know what going on and why my internet is so slow can not even stream I hope you plan on giving everyone a refund on days out

Q 2 years ago
Chester, VT 05143. TV has been down since mid-day 5/21. No notices or communications from VTEL.

William Hammond 2 years ago
Cable tv has been out in 05143 Bartonsville since early afternoon 5/21. Is this being worked, could status be poster, the outage map is useless, WTF!

Russ 2 years ago
Grafton 05146 Common channels are unavailable only streaming services. Has been out since mid afternoon.

Scott 2 years ago
No TV in Athens all day and still not on.

Tom 2 years ago
Wallingford, VT 05773 Our TV has been out since 2:30 PM 5/21/22 and as of 8 PM it is STILL out. Now the internet has SLOWED DOWN to a crawl (28 mbps)! Not what I am paying for. Time to switch to Comcast??

Kathy 2 years ago
I pay a lot for tv/phone/internet with Vt Tel. Over the past year my wifi and telephone signal has gone out a few times. They don’t tell you why or how long the outage will be, only “we’re working on it”. Today, it’s been down since 2:30 pm or before. It is now 7:00 pm and to atull not working. I’m disgusted. Chester 05143

Mary 2 years ago
Coventry Vermont 05825.. I have called and have been told our internet is working, yet it's Not And we are paying for it. Someone needs to get up here and fix it or return all our money Thank you