ZipLink Internet.com Outages

Lynette 8 months ago
Day 2 with no internet service. Can see the Koscuisko Tower from my house. 78160

Maddie 8 months ago
Out AGAIN

Maddie 9 months ago
78101 - Adkins. Been out since 5 PM Jan 26

A Lyon 10 months ago
78114 Floresville. The Internet has been down since 9:30pm 1-4-24

P Radke 10 months ago
Floresville 78124 No Internet connection since this morning. Have reset, unplugged and plugged back in several times. Still no connection. Be nice for an update notice

Rob 11 months ago
78114 floresville Ken's 5 repeater Went out bout 1430 Called on hold over 1/2 hour first call Over 45minutes second call .... they need more phone help granted it is Saturday last time (see below) was out about a week due to wind blowing new style modem reciever that attaches to pole off center (imo) being off center wind would push unevenly on dish thus turning it counterclockwise over time .... it did slow down b4 going out completely there are 4-5 joints that (unless tightened very tight) that could turn in the wind .....

Devin Blake 1 year ago
Its been down ever since 10pm floresville tx 78114 is there a staus update of when it will be back on?? Thanks

Devin Blake 1 year ago
Its been down ever since 10pm floresville tx 78114 is there a staus update of when it will be back on?? Thanks

William 1 year ago
78101 - Adkins. Been down for three days. Apparently their techs only work 9-5.

Jay bayyat 1 year ago
78223 San Antonio TX off hwy 181 internet has not been working for over 2 weeks. Absolutely rediculous

Rob 1 year ago
Ken's 5 out again went out bout 2300 last nite & still out serves n. Wilson County 181 .... 78114/2

Nathan Perry 1 year ago
We have been trying to contact you but your customer service sucks. No return calls and no return email. Service sucks over the last few weeks and y'all are doing nothing about it.

Steve Galindo 1 year ago
78223 san antonio I live outside wilson county ksat 12 tower Had an upgrade was told it would work great. Now it is out. It has been spotty and this weekend it went out. It used to work fine until it changed.

Rob 1 year ago
Well came on for lil while maybe 3 hours at most then went out again 1315 or so but this is first time it's been out for more than a couple hours in six years do that's not to bad for line of site over air internet service ... on Ken's 5 repeater many like to complain bout ziplink but for the price they are doing a pretty good job imo ... next provider I could find is almost twice the cost of ziplink...

ROB 1 year ago
Ken's 5 tower Creekwood area Service went out at about 2030 the 13th & is still out at 1155 on 14th

kadr 1 year ago
internet was down earlier yesterday through around 8:30pm last night (5/13). Was back up til around 8:30 this morning, until it shut off randomly... again. This has been happening the past couple of weeks, not sure how they havent fixed, or identified the issues lol.

Fred Aniol 1 year ago
78263-San Antonio--internet been down since Friday (3/31) and no problem billing my credit card April 1st. It is now Sunday evening and still down. Ziplink does not care about the customer they already billed for the month of April.

Maddie 1 year ago
78101 internet has been down since yesterday evening. Restarted/unplugged/restarted again 100 times and nothing. Not surprising with ZipLink, & of course they never let us know of outages. Waiting for the day another provider comes to my area so i can switch immediately.

Jodi 1 year ago
This is the third weekend in a row that internet has gone down, and then it doesn't work again until Monday. Maybe with all the growth in the area you need to add additional bandwidth that can handle all your new customers! 78223

NightOwl 1 year ago
78114 CR 101 & 97 There is a constant issue with Ziplink. It is ridiculous the amount of times I have no internet. This is the worst provider I have ever had to deal with. Get your shhht together Ziplink. All your customers pay you to receive absolutely nothing. In my book that is called theft and a scam. We pay more than enough to keep our service working.

Taylor 1 year ago
Constant internet and wifi outages and connectivity issues. Im paying for a service that doesn't work the majority of the time and am extremely unsatisfied.

Rebecca Diaz 1 year ago
My internet has been out for the passed two days so

Angela S 1 year ago
No internet since Fri

Sylvia Huizar 1 year ago
No internet/ since yesterday

Rebecca Diaz 1 year ago
My internet has not been working sense early morning. I have already tried turning router off and restarting it but no luck. I’m in Stockdale 78160

Kathryn Moore 1 year ago
78112 Elmendorf tx We have not had internet since 5:00am this morning.Turned off waited about 15 minutes twice no luck.

Trizi 1 year ago
78109 - NO internet yet again. Constantly disconnecting, won't return emails or calls, keeps marking the service tickets as CLOSED and now I call the number and it says temporarily disconnected.

Suzan 1 year ago
Ziplink is down again. It is a constant issue. Not sure how they can legally take your money with such bad service.

Gay heimann 1 year ago
No internet again, I am so tired of this non service, going to look for another provider.

AS 2 years ago
Wifi has been going in & out since Nov 4. No idea if there’s an issue or not. Floresville 78114

Debbie Shaw 2 years ago
My service is always out and when it works it's not the speeds I pay for. But I have no other choice for internet! The very least you could do is answer your phone ziplink!!!!!

Mindy Hearn 2 years ago
Pleasanton 78064 No internet for a week! I have called customer service 12 times, no ans , no call back. I called the company that owns Ziplink- CellTX LLC- their "Project Manager" Greg Huber at 210-219-5529 and left two messages, he won't acknowledge any calls either. How can they charge people for service they don't deliver- this isn't right.

Mrs. Apple 2 years ago
78114 outage since around 8pm.

Jenyy 2 years ago
78064 They are the worse! They are the only internet company in my area and they now it. They do not care if you pay for a certain amount of speed and we have nothing but issues. It is very rare that we ever get the correct speed. Right now I am at 4 down and .77 up. They do not care if you are having issues. They do not answer the phone or ever call you back. As soon as there is something else I am willing to pay to switch.

Mad. 2 years ago
I pay a pretty penny for internet. This is the on provider that covers my area so I don’t have options. I work from home. Half the time I am having to piggy back off of my phone because the internet isn’t working. Get your stuff together Ziplink. Adkins TX

NightOwl 2 years ago
78114- off 97 and CR101 This is ridiculous! I pay an aweful amount for this terrible internet and have no choice but to use them, and the internet doesn't work. I work from home and they are actually costing me money, and when someone costs me money it's not good. Get it together and fix the internet. Not only that a notice went out that we are going to be charged an additional fee of $5.00 a month. Give me a break, and get it fixed.

nan 2 years ago
78114 service been out since Monday 8 22. and have message emailed and called left messages and no answers.

Sherrol and Walter Mabe 2 years ago
78114 Floresville Been without internet for over 24 hrs. No one answers phone or returns any calls!

Daniel 2 years ago
78114 Floresville Internet has been down since 10:45PM last night, nobody answers calls or replies to email about it.

AS 2 years ago
Day 3 with no WiFi connection. Floresville Tx